Planta app not working? crashes or has problems?

Planta Status


I have a problem with Planta

Are you having issues? Select the issue you are having below and provide feedback to Planta.




⚠️ Most reported problems ⚠️

Not working
33.3%

Something else
23.8%

Crashes
19.0%

Login
16.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Planta Problems 😠👌🔥

- No support for California native plants

- Scientific names of plants are hidden

- No list of current plants with photos and common and scientific names before purchase

- Can't personalize dates for notifications

- Can't track extra water given to plants

- Sets automatic days to water plants

  10 Reported Issues: 😵🆘🛟🚨📢

Cindy Gerding
2022-11-14

When I take a picture of my plant and then try to add it, it only shows a small part of the upper left corner of the photo

Elizabeth R Manzolillo
2022-10-28

Black screen and android. Still recive notifications howver i can see nothing on the app. I tried uninstalling and re-installing with no success.

Veronica
2022-09-30

Planta app will not open. Black screen. Using Android phone, have restarted phone, also forced stop on the app, neither worked to fix the problem. I uninstalled and reinstalled app, now when I go to log in, I just get the spinning wheel saying "Please Wait".

Maria
2022-09-25

Planta app refuses to open. Just black screen forever. Even tried restarting and it wont respond

Liz
2022-09-13

I click that a plant has been watered but every time I open the app it says is still haven’t done i

Bahar
2022-07-13

Server problem

Jamie Nazzoli
2022-06-21

All of my data was lost with the update today. I am a premium member and have been keeping data for 3 months on about 50 plants. This is completely unacceptable.

Taylor
2022-04-08

My app deleted all the watering schedules! My one plant was looking a little rough so I checked the app and it says the next watering time isn't for 6 months... This is a swiss cheese plant which requires regular watering and the last I was prompted to water was 21 days ago now. If this isn't resolved I will be looking for another app. It's hard to trust a schedule when it randomly drops requirements.

Leah
2022-04-05

Opened app and it had logged me out. When to login and got the wrong password message. The app is also saying my e-mail is not linked to an account. Help! I have so many plants saved on this app.

Virginia Dendy
2022-03-29

Planta signed me out of iPad. Tried to log in with email and password. Gave me “wrong password” message. Changed password. Tried to log in. Got message “sign in to current logged in user”.

Showing 1-10 of 10

Have a Problem with Planta: Complete Plant Care? Report Issue




Common Planta Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Planta app on iOS and Android devices. Solve all Planta app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Planta iPhone Issues and Solutions

  2. Planta Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Strömming AB, developers of Planta.


Verified email ✔✔

E-Mail: contact@getplanta.com

Website: 🌍 Visit Planta Website

Privacy Policy: https://getplanta.com/privacy-policy

Developer: Planta AB




About this app

Just add them to Planta and get notified when it’s time to water, fertilize, mist, repot, and clean (yes, it’s a thing)! - Plant identification: Take a photo of your plant and find out everything you need!  With Plantas plant scanner you can scan all your houseplants to get the right ID and care plan for your plant. - Dr. this app: Cure sick plants with Dr. this app! Plants not feeling well?  Subscribe to this app Premium for features such as Smart Care Reminders, Plant Identification, Dr. this app, Light meter, Guides, Recommendations and more!  You’re only one tap away from your personal jungle - Take a photo of your plant and this app takes care of the rest! - Smart Care Reminders: Powered by this app’s algorithms!  Get the right diagnosis and set up a treatment plan to cure your plant. - Light meter: Find a plant that suits every corner of your home!  Not sure when it’s time to water your plants? this app knows!  Plant Journal for keeping track of your plant’s growth!  Plant recommendations suited to your environment and skills!  If you aren’t sure what plant you have, just take a picture of it and this app will instantly let you know.  Yellow leaves, brown spots, mysterious bugs, weak growth? Dr. this app can help you figure out what’s wrong.  Get to know which plants are suitable for your home based on the different light conditions of your rooms.  Some plants prefer shade and some love the sunshine on their leaves.  The total cost of the purchase will be charged to your iTunes Account at confirmation of purchase.  The account will be charged for renewal within 24-hours prior to the end of the current period with the same amount unless cancelled.  Specific info about all your plants at your fingertips!  You can cancel at any time or change your subscription in your iTunes account settings.