My In&box app not working? crashes or has problems?

My In&box Status

Last Updated on 2024-11-05 by In&motion

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25 User reports:
App has problems

User reports 25

⚠️ Most reported problems ⚠️

Not working

44.0%

Connection

20.0%

Crashes

16.0%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with My In&box - Motorcycle Airbag? Report Issue

Common My In&box Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot My In&box app on iOS and Android devices. Solve all My In&box app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

My In&box iPhone Issues and Solutions

My In&box iOS app crashes, not working, errors
My In&box iOS app network issues
My In&box on iOS has black/white screen

My In&box Android App Issues and Solutions

My In&box has errors/crashing/not working
My In&box server network connectivity issues
My In&box has black screen

My In&box iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever My In&box app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix My In&box app crashes or not working on Iphone (iOS):

Close and restart the My In&box app on iPhone
Update My In&box app to the Latest Version for iOS
Uninstall and reinstall My In&box iPhone app
Update your iPhone to the latest iOS version

Fix My In&box on iPhone unable to connect to server/internet connection issues::

To resolve My In&box network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix My In&box black/white screen (blank screen) on iPhone:

Follow the My In&box iOS app troubleshooting guide Here →

My In&box Android App Issues and Solutions

Fix My In&box not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent My In&box app issues:

Force Stop the My In&box App
1. On android, goto "Settings" » click My In&box app. » click "Force Stop".

Update My In&box to the latest version on PlayStore

Clear My In&box App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "My In&box app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch My In&box.

Fix My In&box unable to contact server/ My In&box internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click My In&box » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got My In&box » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch My In&box on android.

Solve My In&box black/white screens issue on Android:

Follow the My In&box android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at In&motion, developers of My In&box.

About this app

"MyInbox “My In&box” is conceived to activate your In&box (In&motion airbag system detection device)and to access your airbag system dashboard. For the first use, activate your In&box through MyInbox : create your user account and pair your In&box to your In&motion account.