Mein Globus app not working? crashes or has problems?

Mein Globus Status

Last Updated on 2024-10-06 by GLOBUS SB-Warenhaus Holding GmbH & Co. KG

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39 User reports:
App has problems

User reports 39

⚠️ Most reported problems ⚠️

48.7%

Not working

28.2%

Connection

15.4%

Account

2.6%

problems reported in the last 24 hours

24 hour clock ⏰

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Common Mein Globus Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Mein Globus app on iOS and Android devices. Solve all Mein Globus app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Mein Globus iPhone Issues and Solutions

Mein Globus iOS app crashes, not working, errors
Mein Globus iOS app network issues
Mein Globus on iOS has black/white screen

Mein Globus Android App Issues and Solutions

Mein Globus has errors/crashing/not working
Mein Globus server network connectivity issues
Mein Globus has black screen

Mein Globus iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Mein Globus app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Mein Globus app crashes or not working on Iphone (iOS):

Close and restart the Mein Globus app on iPhone
Update Mein Globus app to the Latest Version for iOS
Uninstall and reinstall Mein Globus iPhone app
Update your iPhone to the latest iOS version

Fix Mein Globus on iPhone unable to connect to server/internet connection issues::

To resolve Mein Globus network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Mein Globus black/white screen (blank screen) on iPhone:

Follow the Mein Globus iOS app troubleshooting guide Here →

Mein Globus Android App Issues and Solutions

Fix Mein Globus not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Mein Globus app issues:

Force Stop the Mein Globus App
1. On android, goto "Settings" » click Mein Globus app. » click "Force Stop".

Update Mein Globus to the latest version on PlayStore

Clear Mein Globus App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Mein Globus app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Mein Globus.

Fix Mein Globus unable to contact server/ Mein Globus internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Mein Globus » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Mein Globus » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Mein Globus on android.

Solve Mein Globus black/white screens issue on Android:

Follow the Mein Globus android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at GLOBUS SB-Warenhaus Holding GmbH & Co. KG, developers of Mein Globus.

Verified email

Contact e-Mail: [email protected]

About this app

Mit der Mein Globus App den Einkauf bequem von Zuhause planen, aktuelle Angebote entdecken und immer den Überblick über gesammelte PAYBACK Punkte und Mein Globus-Tankrabatt behalten. Beim Einkauf mit Scan & Go alle Preise im Blick behalten und ohne langes Anstehen bezahlen.