Contact Countdown

Contact Countdown Support

Published by on 2024-01-15

About: Countdown is a free, super easy to use countdown timer and reminder for the
important events & dates in your life. Features: • Check your events on the
Lock Screen with our widget (Premium feature) • Glance at your events on your
Apple Watch • Place our Widget anywhere on your Home Screen to view your most
important events (Premium feature) • Share your countdowns with friends and
family • Pick any color you'd like .



How to Contact Countdown Customer Service/Support

Countdown Contact Information

Listed below are our top recommendations on how to get in contact with Countdown. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Countdown. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



Verified email  

Contact e-Mail: [email protected]


23.08% Contact Match

Developer: SMSROBOT LTD

E-Mail: [email protected]

Website: Visit Countdown Website



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Reported Issues: 4 Comments

4.8 out of 5

By David Nevin

1 year ago

Have contacted customer info with a pricing problem but no response in past two days, and no acknowledgement of my E.Mail. Problem— Soy milk vanilla this week $9.99 for 3 Purchased six and savings of $4.00 included in total savings on my docket However I have been charged the full rate of $12. I used my one card. Advised customer info as mentioned above. Went and purchased more Soy milk today but problem has not been fixed. As a loyal Countdown shopper, I have been thinking, in recent weeks, that the “total savings” printed on my docket Could not be correct, As hundreds or thousands of your shoppers may have been overcharged, I am surprised with the lack of action. David Nevin 03-3428432. dwnevin@redacted I have retained the dockets.

By Shanalovereeeeee


Buggy

Update #2: widget was fixed and functioned normally for about 3 weeks. It is once again dysfunctional, especially on the iPad version. The widget doesn’t update at all on the iPad. On the iPhone it updates but calculates the days incorrectly. THIS IS ABSURD! Update: developer is unresponsive. The same problem with the widget has been reported by multiple reviewers and there is barely a comment in response. I tried emailing them but they don’t respond to that either. After all, if people are paying money for a widget whose only job is to count the number of days and it won’t do that, don’t we deserve a refund? The app is fine and easy to use with a pleasant graphic interface. But the widget needs work. For whatever reason, it randomly quits actually counting down the days to an event. For example, the widget may show 402 days to the event but when I open the app it will say 397 days to the event (397 is accurate). Once I exit the app the widget will reset itself accurately. It then goes on to count down accurately for a few days before quitting again. I paid extra for this widget but with this sort of bug I wonder why I bothered. Using this app on both an iPhone 12 pro and iPad; similar problems with each.



By LaurynFann


Very disappointed

I bought the plus thing to this app so I could put it on my home screen cause they have the widgets and my god the freaking widget when u put it on ur Home Screen is just black nothing on it ir anything I thought maybe it’s just my phone air you know maybe the app needs to process that I have the plus thing so I deleted it and the reinstalled it three times already and turned off my phone more times then that it’s was only three dollars but I still am very upset about this because it’s still money I had to work for and it was wasted on some app that can’t even get a widget right ugh. Everyone was recommended the app so I figured oh what the heck why not but here I am now. Save ur self the money don’t get it might as well just go buy u a calendar cause this app ain’t gonna help u. 😐



By Ellekitten05


A bit buggy

The app is a fantastic concept. Especially for those who have ADHD or executive function challenges that cause time blindness. The execution has a couple flaws, the overview of timers reflects an inaccurate time; for instance, if you have a timer set for 1 hr and 4 minutes from now then on the overview with the display of all your timers, that time will say 2 hrs left… a bit of a design flaw for something that is a countdown app to help people gauge time… it would be very beneficial for the developers to make the font for remaining time smaller and then more frequently update at shorter intervals or display and analog count down that reflects time remaining in red or whatever color theme you selected. Would also be nice to have the ability to create an organizational scheme such as: set a timer for 1 hour, break down the hour in various intervals (5, 10, 15), rather than individual intervals—enabling a cleaner UI and ability to create sub tasks is what I would consider a must.




Have a Problem with Countdown? Report Issue

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Why should I report an Issue with Countdown?

  1. Pulling issues faced by users like you is a good way to draw attention of Countdown to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Countdown customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Countdown.


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