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Company Name:

About: Create online Common Core curriculum maps that can be updated in real-time.

Headquarters: Boston, Massachusetts, United States.



Countdown Customer Service 👿🤬😡😠💢😤

Countdown Contact Information

Listed below are our top recommendations on how to get in contact with Countdown. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Countdown. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



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Contact e-Mail: [email protected]


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Read 4 Customer Service Reviews 😭😔💔

4.8 out of 5
David Nevin
2022-11-30

Have contacted customer info with a pricing problem but no response in past two days, and no acknowledgement of my E.Mail. Problem— Soy milk vanilla this week $9.99 for 3 Purchased six and savings of $4.00 included in total savings on my docket However I have been charged the full rate of $12. I used my one card. Advised customer info as mentioned above. Went and purchased more Soy milk today but problem has not been fixed. As a loyal Countdown shopper, I have been thinking, in recent weeks, that the “total savings” printed on my docket Could not be correct, As hundreds or thousands of your shoppers may have been overcharged, I am surprised with the lack of action. David Nevin 03-3428432. dwnevin@redacted I have retained the dockets.

Buggy

2022-05-04

by Shanalovereeeeee

Update #2: widget was fixed and functioned normally for about 3 weeks. It is once again dysfunctional, especially on the iPad version. The widget doesn’t update at all on the iPad. On the iPhone it updates but calculates the days incorrectly. THIS IS ABSURD!

Update: developer is unresponsive. The same problem with the widget has been reported by multiple reviewers and there is barely a comment in response. I tried emailing them but they don’t respond to that either. After all, if people are paying money for a widget whose only job is to count the number of days and it won’t do that, don’t we deserve a refund?

The app is fine and easy to use with a pleasant graphic interface. But the widget needs work. For whatever reason, it randomly quits actually counting down the days to an event. For example, the widget may show 402 days to the event but when I open the app it will say 397 days to the event (397 is accurate). Once I exit the app the widget will reset itself accurately. It then goes on to count down accurately for a few days before quitting again.

I paid extra for this widget but with this sort of bug I wonder why I bothered.

Using this app on both an iPhone 12 pro and iPad; similar problems with each.

Very disappointed

2022-05-11

by LaurynFann

I bought the plus thing to this app so I could put it on my home screen cause they have the widgets and my god the freaking widget when u put it on ur Home Screen is just black nothing on it ir anything I thought maybe it’s just my phone air you know maybe the app needs to process that I have the plus thing so I deleted it and the reinstalled it three times already and turned off my phone more times then that it’s was only three dollars but I still am very upset about this because it’s still money I had to work for and it was wasted on some app that can’t even get a widget right ugh. Everyone was recommended the app so I figured oh what the heck why not but here I am now. Save ur self the money don’t get it might as well just go buy u a calendar cause this app ain’t gonna help u. 😐

A bit buggy

2022-05-18

by Ellekitten05

The app is a fantastic concept. Especially for those who have ADHD or executive function challenges that cause time blindness. The execution has a couple flaws, the overview of timers reflects an inaccurate time; for instance, if you have a timer set for 1 hr and 4 minutes from now then on the overview with the display of all your timers, that time will say 2 hrs left… a bit of a design flaw for something that is a countdown app to help people gauge time… it would be very beneficial for the developers to make the font for remaining time smaller and then more frequently update at shorter intervals or display and analog count down that reflects time remaining in red or whatever color theme you selected. Would also be nice to have the ability to create an organizational scheme such as: set a timer for 1 hour, break down the hour in various intervals (5, 10, 15), rather than individual intervals—enabling a cleaner UI and ability to create sub tasks is what I would consider a must.


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