Terrarium Status

Last Updated on 2024-03-13 by Green Panda Games

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Common Terrarium Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Terrarium app on iOS and Android devices. Solve all Terrarium app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Terrarium iPhone Issues and Solutions

Terrarium iOS app crashes, not working, errors
Terrarium iOS app network issues
Terrarium on iOS has black/white screen

Terrarium Android App Issues and Solutions

Terrarium has errors/crashing/not working
Terrarium server network connectivity issues
Terrarium has black screen

Terrarium iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Terrarium app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Terrarium app crashes or not working on Iphone (iOS):

Close and restart the Terrarium app on iPhone
Update Terrarium app to the Latest Version for iOS
Uninstall and reinstall Terrarium iPhone app
Update your iPhone to the latest iOS version

Fix Terrarium on iPhone unable to connect to server/internet connection issues::

To resolve Terrarium network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Terrarium black/white screen (blank screen) on iPhone:

Follow the Terrarium iOS app troubleshooting guide Here →

Terrarium Android App Issues and Solutions

Fix Terrarium not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Terrarium app issues:

Force Stop the Terrarium App
1. On android, goto "Settings" » click Terrarium app. » click "Force Stop".

Update Terrarium to the latest version on PlayStore

Clear Terrarium App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Terrarium app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Terrarium.

Fix Terrarium unable to contact server/ Terrarium internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Terrarium » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Terrarium » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Terrarium on android.

Solve Terrarium black/white screens issue on Android:

Follow the Terrarium android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Green Panda Games, developers of Terrarium.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Terrarium Website

Privacy Policy: http://www.greenpandagames.com/en/privacy_policy

Developer: Green Panda Games

77.78% Contact Match

Developer: 505 Games Srl

E-Mail: [email protected]

Website: 🌍 Visit Terraria Website

About this app

Try the most relaxing crop idle game: discover, collect and grow lovely plants to increase your oxygen income and expand your garden! If you want to cancel a subscription during its free trial, you have to cancel it through your account in the Store. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. This must be done at least 24 hours before the end of the free trial period to avoid being charged. If you have any question, feel free to contact us at support@greenpandagames.