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Issue Definition: (iPad and iPhone) When attempting to play/pause a video, video instead jumps to the playback area closes to the location pressed. Customer Experience: When I want to play or pause the video, I push on the play/pause button. But instead of playing or pausing, the video jumps to the playback position closest to where I selected. If I want to play/pause correctly, the workaround is to select BELOW the play/pause button. Steps to Repro: 1. Select a video. 2. Select the Play/Pause button. Expected Behavior: Video either plays or pauses. Actual Behavior: Video playback jumps to the point closes to the position pressed. Troubleshooting: Either the video progress bar’s selectable area is too wide, or the play/pause button’s selectable area is too small or narrow. This is happening on the iPad (7th Generation, Software Version 13.3) and the iPhone 11 Pro Max (Software Version 13.3.1) on the most recent update as of January 30, 2020.

I am attempting to use this app to watch my class lectures but it only has a bunch of disorganized videos from other classes that are not even my own an just a few of my actual class. The search option is terrible, before nothing came out, now still it does not give the results I ask just several random videos. No work has been done to improve this app even now that everything is being switch online to Microsoft streams. It is only useful in an actual computer.

I see that someone submitted a review 2 years ago asking for this app to be improved. The review discussed the inability to see and or manage channels. The developer said they were working on it and 2 years later the app still lacks the option to see and or manage channels. The 1 Star is for the developer NOT listening to the review and the issue going on for 2 years.