LightX Status

Last Updated on 2025-02-13 by Andor Communications Private Limited

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Not working

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Common LightX Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve LightX network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the LightX App
1. On android, goto Settings » LightX » click [Force Stop]

Clear LightX App Cache and Data:
1. On android, goto Settings » Apps » LightX » Storage » click [Clear Data] option. This clears both data and cache.
2. restart LightX.

On android, goto Settings » Apps or Manage Apps tab.
Click LightX » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto LightX » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch LightX

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Feb 22, 2025, 10:57 AM
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