Contact Pawmates: The Pet Social Media

Contact Pawmates Support


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About: Featured on 50+ news and media channels including BlogTO, Narcity, Newsweek,
CTV, City News, Global News, Curiocity, and many more Downloaded more than
50,000 times in 20+ countries Pawmates is your friendly neighborhood dog meetup
app! Match, chat, and meet other dogs and dog owners near you. With Pawmates,
you can also arrange a playdate for your dog and explore various pet services on
our map Find your pack! Looking to m.


 
  2026-02-04

Pawmates Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



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Contact e-Mail: [email protected]


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Pawmates Website

Privacy Policy: https://pawmatesapp.com/terms-of-service/

Developer: Slopestyle Studios




Privacy & Terms:

https://pawmatesapp.com/terms-of-service/





3 Most reported problems 😔💔

4.6 out of 5

Nobody here

2025-02-28

by Jukebox Hero 953

It feels like every single account belongs to someone who deleted the app without deactivating it first. Literally NOBODY has any description written about them or their dog which is super important for a MEETUP app. Wasted a good chunk of time properly setting up my profile for zero return.

There needs to be a requirement for descriptions and also some sort of inactivity timer; without those, this app is just dead.

Backyard breeders

2025-03-01

by Scorchi3000

This app is mostly people looking to stud or breed their dogs. It’s illegal where I live. Shame on this app for allowing it.

Useless

2025-03-02

by Jess S P

I went through the hassle of setting up my profile on this basic and poorly designed app, and when I went to check whether I had received any responses, because there’s been zero activity in the last 4 days, I was shown a new sign in page, and cannot sign in with my email, which is how I originally signed up. I wasted my time, and now I’m not certain whether the next time I sign up will stick. I also question what this app is going to do with my data since I cannot shut down my account.

Secondly, why doesn’t there show more owner info for safety reasons? Who wants to meet up when you aren’t even taking safety protocols like verifying the owners gender, age etc? I personally don’t want to start chatting with an owner for a dog date only to find it’s some creepy guy trying to sleep with me through a dog app. There’s so much education around the issues women in particular have with these, why not make this safe since you encourage owners to meet up?




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Why should I report an Issue with Pawmates: The Pet Social Media?

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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Pawmates: The Pet Social Media customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Pawmates: The Pet Social Media.


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