Contact Grid Diary Support
Company Name: Sumi Interactive
About: Introducing Grid Diary: More than just a journaling app, it's your comprehensive
personal development system.
Embark on a personal growth journey that covers all
aspects:
• Embrace mindfulness & self-love
• Establish morning & evening
routines
• Enhance personal health & wellbeing
• Develop self-care
habits
• Alleviate stress and anxiety through Cognitive Behavioral Therapy
•
Acquire new skills
• Boost productivi.
Grid Diary Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Sumi Interactive
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Grid Diary Website
Privacy Policy: https://griddiaryapp.com/support/privacy/
Developer: Sumi Interactive
Privacy & Terms:
https://griddiaryapp.com/support/privacy
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3 Most reported problems 😔💔
Almost a good app…
by Salomeye
It seemed great the first day I used it, but when I went to answer the questions I had put into my journal, they were all different the next day. I use a popular method where I ask myself the same 4 questions every morning, so I did not want their random prompts. I figured I just needed to save my questions as a template, which I did, but when I went to add it to my journal, it wasn’t an option. After about 30+ minutes of trying to figure out how to add my template to my journal so it shows up without me having to re-write them in manually every day, I gave up. I believe there must be a way to do it (or else why have the option for templates?) but the app makes it so difficult and unintuitive that it’s not worth it. This should be an extremely easy feature to find, since I’m sure it’s what a lot of people hope to use it for.
Scam. Do not buy. App upgrade not activated 12 hours (and counting) after purchase
by LikeUnJefe
Huge let down. I’ve never felt compelled to write a review about an app. This one is SO bad, I couldn’t live with myself if I didn’t warn others.
I spent a few days deciding which journaling app to buy. Settled on this. Liked the grid template vs. long narrative templates.
Purchased at 9:30am and now it’s 9:30pm. Still not active so I’m unable to sync and use on my desktop. Subscription shows active in App Store. Tried all the solutions offered in the troubleshooting FAQs and nothing works. Submitted multiple messages to “support” with screenshots and no response. Terrible.
Disappointed
by DDFrit
I can’t add photos because they will show up as a question mark on my second device, no matter which device I add the photo on. I also have tons of titles and tags from deleted entries. It says 55 total entries but I have 4 (still counts deleted entries from a while back). I have contacted support repeatedly and only received one response that was a single line and offered a non-working solution. Been waiting for weeks for help with this. The app also said the year sun was $13 (I had the classic version) but it charged me $22. Support needs to help users who paid for this. Photos should not be such a mess, and the sync takes forever.
Have a Problem with Grid Diary - Journal, Planner? Report Issue
Why should I report an Issue with Grid Diary - Journal, Planner?
- Pulling issues faced by users like you is a good way to draw attention of Grid Diary - Journal, Planner to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Grid Diary - Journal, Planner customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Grid Diary - Journal, Planner.
