TreeMap app not working? crashes or has problems?

TreeMap Status

Last Updated on 2019-07-21 by Isaac Pohl-Zaretsky

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Summary of TreeMap Problems 😠👌🔥

- Some locations may not be updated or missing from the map

- App crashes frequently when searching for locations

- May not work properly on all devices

- Some users have reported difficulty loading maps

Have a Problem with TreeMap: Stanford Map? Report Issue

Common TreeMap Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot TreeMap app on iOS and Android devices. Solve all TreeMap app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

TreeMap iPhone Issues and Solutions

TreeMap iOS app crashes, not working, errors
TreeMap iOS app network issues
TreeMap on iOS has black/white screen

TreeMap Android App Issues and Solutions

TreeMap has errors/crashing/not working
TreeMap server network connectivity issues
TreeMap has black screen

TreeMap iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever TreeMap app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix TreeMap app crashes or not working on Iphone (iOS):

Close and restart the TreeMap app on iPhone
Update TreeMap app to the Latest Version for iOS
Uninstall and reinstall TreeMap iPhone app
Update your iPhone to the latest iOS version

Fix TreeMap on iPhone unable to connect to server/internet connection issues::

To resolve TreeMap network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix TreeMap black/white screen (blank screen) on iPhone:

Follow the TreeMap iOS app troubleshooting guide Here →

TreeMap Android App Issues and Solutions

Fix TreeMap not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent TreeMap app issues:

Force Stop the TreeMap App
1. On android, goto "Settings" » click TreeMap app. » click "Force Stop".

Update TreeMap to the latest version on PlayStore

Clear TreeMap App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "TreeMap app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch TreeMap.

Fix TreeMap unable to contact server/ TreeMap internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click TreeMap » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got TreeMap » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch TreeMap on android.

Solve TreeMap black/white screens issue on Android:

Follow the TreeMap android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Isaac Pohl-Zaretsky, developers of TreeMap.

Verified email ✔✔

E-Mail: eux-eed-mobile-devs@lists.stanford.edu

Website: 🌍 Visit Stanford Website

Privacy Policy: https://uit.stanford.edu/stanford-mobile/privacy

Developer: Stanford University

About this app

Unlike other navigation platforms, this app includes Stanford-specific locations (like room numbers, dorm names, etc) in its search results. this app closely integrates with the Marguerite public API to provide step-by-step directions to navigate the bus system. In addition, it provides voice-assisted walking and biking directions throughout campus. this app allows you to navigate anywhere on Stanford's campus.