Company Name: SPX
About: Using the COTA Mobile App, it’s easier than ever to travel throughout Central
Ohio. COTA information is conveniently available to you.
Listed below are our top recommendations on how to get in contact with COTA Connector. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact COTA Connector. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
by BenRock123
This is the least user friendly app of all the apps on my phone. What should be the most simple and quick transaction ever is turned into a dozen or so click process... considering you may be fumbling around on this app out in the cold/rain or on the bus holding up traffic, this is especially frustrating. I don’t see this app attracting too many new customers in its current state, which is sad for the future of public transportation.
by Dededoyoumissme
Im a student and have the free cota pass but now that I try to use it, it opens up a page that says “create wallet” and when I put my name and press create, it gives me a warning telling me its unable to get your wallet . Please try again. That app was working fine but now it’s impossible to get in and its been weeks now…now I got to pay for something that school gave me for free from the city make it make sense.
by Nico_OSU
I was super excited to see that COTA was FINALLY rolling out a payment solution that doesn’t require cash because, well, this isn’t 1953 anymore and people haven’t carried cash around for a very long time now. That was a year ago, and this app STILL isn’t open to regular users, which is insane! I don’t know if COTA needs to hire a better systems integrator or what, but they’re getting ripped off by whoever they paid to design this system.
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