Contact COTA Connector Support
Company Name: SPX
About: Using the COTA Mobile App, it’s easier than ever to travel throughout Central
Ohio. COTA information is conveniently available to you.
COTA Connector Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: requests@cota.com
Website: 🌍 Visit COTA Connector Website
Privacy Policy: https://www.cota.com/privacy-policy/
Developer: Genfare
3 Most reported problems 😔💔
Terrible interface, leaves much to be desired.
by BenRock123
This is the least user friendly app of all the apps on my phone. What should be the most simple and quick transaction ever is turned into a dozen or so click process... considering you may be fumbling around on this app out in the cold/rain or on the bus holding up traffic, this is especially frustrating. I don’t see this app attracting too many new customers in its current state, which is sad for the future of public transportation.
Disappointed
by Dededoyoumissme
Im a student and have the free cota pass but now that I try to use it, it opens up a page that says “create wallet” and when I put my name and press create, it gives me a warning telling me its unable to get your wallet . Please try again. That app was working fine but now it’s impossible to get in and its been weeks now…now I got to pay for something that school gave me for free from the city make it make sense.
It’s been over a year
by Nico_OSU
I was super excited to see that COTA was FINALLY rolling out a payment solution that doesn’t require cash because, well, this isn’t 1953 anymore and people haven’t carried cash around for a very long time now. That was a year ago, and this app STILL isn’t open to regular users, which is insane! I don’t know if COTA needs to hire a better systems integrator or what, but they’re getting ripped off by whoever they paid to design this system.
Have a Problem with COTA Connector? Report Issue
Why should I report an Issue with COTA Connector?
- Pulling issues faced by users like you is a good way to draw attention of COTA Connector to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a COTA Connector customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using COTA Connector.
