IBM Control Desk Software
Company Name: IBM
About: IBM is an IT technology and consulting firm providing computer hardware, software, and
infrastructure and hosting services.
Headquarters: Armonk, New York, United States.
IBM Control Desk Overview
With the IBM Control Desk mobile app, service desk agents, field agents, and manager/approvers no longer have to be at their computer to resolve tickets.
Whether in a client’s office, in a data center, in a taxi, or at an event with a family member, “keep the workflow moving” with the IBM Control Desk mobile app.
Business users can enjoy the convenience of self-service with the IBM Control Desk mobile app.
Official Screenshots
Product Details and Description of
With the IBM Control Desk mobile app, service desk agents, field agents, and manager/approvers no longer have to be at their computer to resolve tickets. Whether in a client’s office, in a data center, in a taxi, or at an event with a family member, “keep the workflow moving” with the IBM Control Desk mobile app. View and edit tickets, change ownership, change status, and comment on tickets while on-the-go. Managers can also approve or reject requests. Business users can enjoy the convenience of self-service with the IBM Control Desk mobile app. Search for solutions, create service requests, and check status of service requests from your mobile device. The mobile app is supported for IBM Control Desk version 7.6.0.4 and higher.
