Company Name: Curious Kiwi Co.
About: Precious is the cutest way to track your baby milestones and see your baby's
development. This app AUTOMATICALLY organizes your baby photos into adorable
monthly pictures, a time lapse slideshow, a photo calendar journal, and MUCH
more — all with no work required from you.
Listed below are our top recommendations on how to get in contact with Precious - Baby Photo Art. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Precious - Baby Photo Art. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Curious Kiwi Co.
Contact e-Mail: [email protected]
https://www.preciousapp.com/privacy-policy
https://www.preciousapp.com/terms-conditions
Do not use this app After a while it uses old pics that are not even on your phone anymore and they keep charging my account 5.29 or 5.99 4 times a month instead of 1 time Also it’s impossible to unsubscribe I tried everything and they’re still charging my card
Precious is not adding new photos into the empty frames every day. I’m paying 4.99 a month for this.
Hello, I have a subscription with Precious which I cancelled in between recently but it is showing that the subscription will end in July. Is there any way that I can end my subscription now? As I changed my country, the subscription is not supported in the country I am going to stay..so if you could please help me end the subscription cycle. Thanks, Uttam
I purchased this app last year and canceled after the free trial. I was charged today for the annual fee! Please refund my money and cancel my subscription! There is nowhere on Apple or your app to cancel the yearly fee. Y’all are evil for tricking users and taking money during this economy. No warning and making it difficult to find you can cancel this subscription.
I want my refund because app doesn’t not work for me please. And I don’t know why Money was deducted twice from my account. I want my both amount back please. Thank you
Hello. We have paid full price for an annual subscription to your app. I even bought a newer model phone to get your app. I still am considered not a subscriber?, I see pictures that give me options to pay and have watermarks removed from pictures which I have paid for and when continuing I get messages saying app website error, it’s not on my end. I also should be able to get unlimited access but there are restrictions still which I paid to have removed so I could enjoy all the benefits. Please would you allow me full access where I’ve paid annual subscription???
hello good morning I need to help with the Precious application which turns out that the photos do not appear
I want to unsubscribe from it I don’t not like it
Do you all know if I cancel can I still access the photos and the timelines i already have?
I want to Cancel this app , I do not like how you guys pic the pictures Nd don’t give me the options of picking my own pictures
Sorry but i didnt know that i need to pay 259. I used it once. I thought it was free trial.
I have asked this question before, but the answer was totally undated to the question! Trying again before canceling. The frames are cute, and I want to print some of the pics for her baby book. I am aware they cant print from your app, but when I tried using Snapfish, none of the pics show up completely. Either you lose the wording or the baby. So, how, if at all, can these pics be printed?
Hello, I did not know how to unsubscribe free trial but finally I cancelled the free trial from App Store but looks like it got auto renewed for one month. Kindly provide me a refund.
by Aaron71585
See below for an excerpt from the app’s Terms of Service. It’s dangerous to give rights away like this for photos of your children.
By submitting, posting, displaying, providing, or otherwise making available any User Content on or through the Services, you expressly grant, and you represent and warrant that you have all rights necessary to grant, to Precious a royalty-free, sublicensable, transferable, perpetual, irrevocable, non-exclusive, worldwide license to use, reproduce, modify, publish, list information regarding, edit, translate, distribute, syndicate, publicly perform, publicly display, and make derivative works of all such User Content and your name, voice, and/or likeness as contained in your User Content, in whole or in part, and in any form, media or technology, whether now known or hereafter developed, for use in connection with the Service and Precious’s (and its successors’ and affiliates’) business, including without limitation for promoting and redistributing part or all of the Service (and derivative works thereof) in any media formats and through any media channels. You also hereby grant each User of the Service a non-exclusive license to access your User Content through the Service, and to use, reproduce, distribute, display and perform such User Content as permitted through the functionality of the Service and under these Terms.
by Socasurf
This app is super mediocre and the pricing is absurd. It’s really great for the first 3-4 months of your child’s life. After that it started mixing up photos, choosing really odd frames and borders to associate with my child’s pics and often times selecting a pic that apparently isn’t on the phone any longer so it’s just blank....uhhh how does that happen? The time lapse function was amazing for the first few months, but after that it takes an insane amount of time to load and includes tons of pics that have been deleted (meaning it’s just a white screen in the app). It often selects a cute border or frame that says something that makes no sense with the photo. I would also say that after almost 2 years of ownership (I purchased annual plan and forgot to turn off auto renew before end of first year) the app has gotten worse and not better at sending me usable, cute pics. Instead they are often blank and the captions make no sense for what is in the pic. The only use for this app is if you want to spend a lot of time tapping through the various (and somewhat weak) editing functions. But if you really want to edit pics just buy a photo editing app. Highly advise you against spending money on this app as you will eventually come to despise it...even if you enjoy it for the first few months of your kids life.
by DomiMex
Overall the app is ok. The stickers and the auto picture generation of your baby are good and funny. But there are too many glitches. Missing tabs so once you reach support the are quit to respond and provide great customer service, but there’s always something else that breaks when they are fixing one issue. My baby is 10 months today and the app is showing all the pictures, stickers and information from 6 months. Too many glitches for an app that you have to pay to use.
Constantly, you have to update your baby picture so it scans better. However, it keeps posting old pictures and do not match the frame. A picture can be taken on the snow and the frame will pop up as first day at the beach.
I will save my money on the long run. Maybe try it out for the first few months. After that it’s not worth the hassle.
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