Contact GALATEA: Novels & Audiobooks

Contact GALATEA Support


Company Name:

About: Inkitt is a digital publishing platform that uses a computer algorithm to predict book success based
on reader behavior.

Headquarters: Berlin, Berlin, Germany.



GALATEA Customer Service 👿🤬😡😠💢😤

GALATEA: Novels & Audiobooks Contact Information

Listed below are our top recommendations on how to get in contact with GALATEA: Novels & Audiobooks. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact GALATEA: Novels & Audiobooks. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Inkitt



Verified email ✔✔

E-Mail: support@galatea.zendesk.com

Website: 🌍 Visit GALATEA Website

Privacy Policy: http://getgalatea.com/privacy/

Developer: Inkitt Inc


77.78% Contact Match

Developer: Inkitt Inc

E-Mail: support@galateatv.zendesk.com

Website: 🌍 Visit GalateaTV Website

More Matches

Get Pricing Info for Inkitt
Contact Inkitt! Or Contact Support
Need help using Inkitt? Try their Help Center now!
Inkitt in the News!


Social Support and Contacts

Inkitt on Facebook!
Inkitt on Twitter!
Inkitt on LinkedIn!



Privacy & Terms:

https://bit.ly/3j9af5g

https://getgalatea.com/terms/

https://getgalatea.com/privacy




Read 6 Customer Service Reviews 😭😔💔

4.5 out of 5
Karla Jones
2023-08-07

Today August 7 of 2023 the Galatea app stopped working says it is a problem with the site and not me please update me on when this issue will be resolved thank you

Tryphonia Matandu
2022-06-07

I would love to get your email...but if not then, I love listening to the audiobooks they are so adorable but for every episode i finished listening qnd reading I have to wait for 6 hours for another chapter to be unlocked its too much and too long. Please consider that qnd thank you

Cheryl Hodge
2022-02-12

I bought a subscription for one year one week ago,but when my iPod updated it knocked me out and is asking me to subscribe again. I would appreciate a feedback as soon as possible as to how this matter can be resolved.

At a loss…

2022-04-27

by Krezeekatladee

Not sure what I got myself into when I purchased the unlimited month subscription but it’s only been great with the first story where I read Millennium Wolves. The only completed book I could go through and it was great, loved the work. But after that, every other story I checked out had a cliffhanger in the middle of the story. When I tried to check out my account, no details of what I purchased. Went to FAQ, nothing really informative about how the points work. The more I read in the comments from other users the more confused I am…or I must be so tired from work I just have no energy to figure out something that should have been basic. Supposedly I earned points everyday for consecutive reading per notifications when I open the app everyday but I’ve only seen the 10 from when I made an account. Unfortunately, this app is becoming more of a headache where I find teaser stories that aren’t completed and have to wait to read something I don’t how much further down the line. If there are no instructions on when the chapters are going to be released, I don’t even feel this is worth my time to come back and read. There needs to be transparency on the costs, what is limited and unlimited for reading, when the next chapters are being released, and better explanation for how points work. I see comments in the community section from people struggling to understand how to navigate this app and I share that frustration.

Wanted to Love it

2022-05-04

by Goldielockssmokin

I do like this app but its flaws have become glaringly obvious to the point I might delete. The stories are good and the additional sounds to give more depth is nice. Then unfortunately a lot of the books I have enjoyed are unfinished or waiting to continue the next book. Which I have multiple reading app that have updated as they go books so not a problem. However it been over a month with no update and no way to know when it will be updated. They recommended a Facebook group to know more about updates on books but it is not helpful for that. The navigation of the app is messy outside of reading a book. They have a coming soon portion but there no easy way to look for a specific book you have to scroll threw the whole thing. I love the books I have found on this app but I am losing interest fast since I have no idea when anything I have enjoyed is getting updated. I have five books like this and it really starting to seem like only the good books are unfinished. I am tired of wait and wondering if I should move on from the app. I really don’t want to cuz I paid the subscription but I haven’t touched it besides to check for updates now. I would even settle for when u get to the point in the book that it’s unfinished have an notification option populate so I can automatically get notifications on it but I digress.

Greedy.. but decent app

2022-05-11

by Michelle 2557

The music that you can’t regulate is so frustrating and frankly bad, and completely unfitting of the situation. I think that this app could make so much money, even more than they already are, if they weren’t so greedy. By making people wait six hours, people lose interest and move on with their life, as you’re making people wait for almost a full workday to read another (ever-shortening) chapter.

So basically you are gambling with 50% of your customers, because half are going to walk away and forget about you within an hour and might interact with your app a week later, or they’re going to be one of the Insta gratification parts of your audience that will go ahead and purchase. But can you imagine if everyone purchased a little rather than half your audience purchasing a little?

However, if you make people wait 30 minutes or an hour, then they will be counting the time until they interact with your app again. A little less greed will make a better customer journey which will get you more revenue. You either need a better marketer or less greedy management…. Plus, you’re disappointing the people that you have asked to follow you on social which is akin to social death. Also, having a way to either respond and or report disgusting reviews in-app will help you to pull in a more ‘refined’ crowd


Have a Problem with GALATEA: Novels & Audiobooks? Report Issue




Why should I report an Issue with GALATEA: Novels & Audiobooks?

  1. Pulling issues faced by users like you is a good way to draw attention of GALATEA: Novels & Audiobooks to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a GALATEA: Novels & Audiobooks customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using GALATEA: Novels & Audiobooks.


Stop Ridiculous Charges.


Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.

Get Started now →



Alternatives Apps