Sysco Shop Reviews

Can it get any worse? Constant crashes. A landscape window surrounded by useless white space. 4 clicks when 1 would do. Can’t see last price paid. Can’t see default delivery date until order is submitted. Lag time in confirmation after submitting. Between this and the ridiculously awful check deposit app I have to wonder who is making the IT decisions at Sysco, and what the rationale is for making a difficult job even harder.
Terrible App.

Whatever you all did recently doesn’t work. Totally slow and buggy. Shakes back and forth. Doesn’t let me enter order into certain items. Never had all the nutrition info or ingredient lists or allergy info on anything. Totally worthless and online (desktop) shop is only way to order now, but isn’t much better than just a little more stable. Get it together it is almost 2020 and you’re IT is behind your much smaller competitors. Not helpful at all!!!!

For the most part the system is straight forward. Run into a couple bugs, which have been resolved. Poor execution on training customers how to use, I still don’t know how to delete items, add items without making a whole new list. With the sales person being somewhat removed, I don’t get to see new items or food trends or alternative items that could save me money on my food costs. On the negative, items have been remove from inventory that I need and no communication on sub. Items which leaves me looking to other purveyors. My 2 cents...

I love the ability to shop online but the search feature needs to be tweaked. You search for a specific item and it pulls up hundreds of things that aren’t even close to your search creating wasted time scrolling through unnecessary product to find the one item you are wanting. This is where you are thankful for a knowledgeable sales rep who can help you weed through or knows the product and can tell you a number to look for

It’s hard to search products, app has no predictive text. By not having this it makes you search products by its exact name, which makes the ordering process more difficult and time consuming.

Difficult to search for items because it seems the name of the item has to be so specific. I always have to call my rep to find products I never seem to know what names to call items

Would like it if you would bring back the plus and minus option when ordering like SMX had.
Love that the ordering box is now on the left hand side now so I don’t accidentally order something when scrolling with my right hand.

Can’t modify a pre dated order. I set an order yesterday to remind me to order. When I try to change the items on the order, I must delete the whole dang order and start over. Ridiculous 😎

It’s very convenient and my sales rep is the best he is very educational and has trained me on how to use all your systems and how to use products that I never considered.

Being a professional chef I am working at my restaurant between 60-80 hours a week puts quite the strain on my marriage so being able to do my order on the go let’s me spend more time with my wife and kids. So thank you.

Easy to use category searches. Great descriptions and pictures. All of this from Sysco who has the best quality and service in the industry. Very pleased

Best step I have made using SyscoShop! Now I do not need to go into work to so ordering I can do it at home! Bravo to the creator of SyscoShop: simple, easy and a time management bonus!

It's a great update. SyscoShop is very user friendly and helpful. The fact that you actually see the product you are ordering it's amazing. The search bar makes it easier to navigate through the products you're looking for. Great job, Sysco.

I Love the convienence of Being able to order on my phone any time and anywhere I run a tight schedule between two kitchens and most of my free time is at night and being able to shop and browse on my time is so helpful

Very slow getting updates The View we have is not very good. Have seen better mobile ordering softwares for sure. Cumbersome.

Extremely easy ordering application. Takes a few minutes to learn the ropes and you’re off and running. Huge time saver!

Love SyscoShop! When I need an item, I just add it to my cart and move on with my busy day. SyscoShop really opens up the possibilities of finding more quality products that SYSCO provides!

I'm glad I can order/ check delivery status for my building from basically anywhere. It's so much easier to use than their webpage. Well done Sysco

Once I figured the air about it it’s very easy to use. Just put in what you looking for on the search bar and it gives you multiple options.

I can finally walk around with my phone and quickly submit orders. No more clipboards!
Through purchase history and customized lists I can quickly find and order what I need.

If I could give SyscoShop zero stars I would. Sysco decided to save money by not paying a third party for the use of their app. This decision will come back to haunt sysco. The few million they saved will be ten fold in customer loss and loyalty. I’ve read all of the comments other customers have left and couldn’t agree more. Now, for you customers that are mad about the new Sysco shop being such a poor quality app, just wait until you use the new Sysco Studio online program for your menu analysis.

I’ll give it 5 stars when we get a way to select an entire order for same day delivery (on eligible items) by clicking one button.

Just qol fixes...for example, when i submit i would like to see any exceptions like on esysco
Also sometime navigation is a little clunky

Easy to use! Very helpful site! Also my sales rep, Landon Roark is always a text or phone call away if I have any questions.