Contact MyDolphin Plus Support
Company Name: Maytronics
About: Welcome to Maytronics! You are the proud owner of the Dolphin robotic pool
cleaner. Now let's make sure you enjoy the full experience.
MyDolphin Plus Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Maytronics
Verified email ✔✔
E-Mail: dolphin-mobile-app@maytronics.com
Website: 🌍 Visit MyDolphin Plus Website
Privacy Policy: https://www.maytronics.com/en-us/privacy-policy.html
Developer: Maytronics
3 Most reported problems 😔💔
Software updates issue
by Dakotathebestdog
This app is terrible. There is no settings button to allow you to change anything. The history button is now gone. Every time there is a software update is just spins and then I have nothing but issues with my robot. The last time this happened it took weeks until my robot finally worked. Now with the latest release my robot runs about 10 min then stops. Tried what they instructed before and still not working. Beware if you have issues with this robot and it’s covered by warranty you have to pay the shipping costs to get it to the repair shop. Very disappointed with this.
Pick me up option removed.
by Ewt25
Why did the pick me up option go away? This was one of the reasons I purchased the robot. Please put it back in the app.
WiFi and LED gone with new app
by C-Brass
This new app update took away the WiFi features and LED control of my S300. Not sure how to get those back. Can only pair using Bluetooth now.
Have a Problem with MyDolphin Plus? Report Issue
Why should I report an Issue with MyDolphin Plus?
- Pulling issues faced by users like you is a good way to draw attention of MyDolphin Plus to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a MyDolphin Plus customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyDolphin Plus.
