Contact iplant Support

by Carolinelynchminor

I downloaded the iplant app to assist in identifying unknown plants and identifying the names of plants I couldn’t remember. I’ve had the app about two months and both times I’ve used it, it’s been a bust!

Most recently, I photographed a neighbor’s plant. I knew what it should be, but couldn’t remember the name. I wanted a quick reference without having to search Google. The answer was a Titi Monkey! There definitely was no monkey in the bush! (My photo had excellent resolution and was by no means blurry!) So, I did my Google search for “fruits with many seeds”. Pomegranate was the plant / fruit I was searching for! Really, a Titi Monkey???!!!! Accuracy should / needs to be better! I’ll give it just one more try! Three strikes and you’re out!

by Illoel

I had studied horticulture for four years. I majored in greenhouse management and landscape design. I know my plants. I used this to help with the identification of plants given to me and for those I’d find on hiking trails here in Pennsylvania. It’s absolute trash. Was given what I thought to be a type of orchid by a friend, used this to help with identification since the leaves were dry and browning and it had no blooms. Told me it was a “common houseplant”. Um...what? Turned out to be Nepenthes alata or a type of pitcher plant. After multiple attempts using this with my own plants that I already know the names of it was just as worse. This is just completely unreliable.

by HannahEM613

I took a picture of my potted succulent. It noticed the table in the background and explained to me what the use of a table was... no joke. So I put a placemat behind the plant to eliminate background distractions and it registered as the pot and explained to me the use of potted plants... I tried again, this time I cut the plant pot out of the photo and just took the placemat behind the plant. It registered the quilted design of the placemat and explained what a quilt was. I’m not even joking. FINALLY I held a notebook behind the plant so it would only have a single colored background. It FINALLY registered that it was a plant but tried to tell me it was an orchid flower?