Mein ELBA-App Status

Last Updated on 2025-02-13 by Raiffeisen e-force GmbH

I have a problem with Mein ELBA-App

Are you having issues? Select the issue you are having below and provide feedback to Mein ELBA-App.

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⚠️ Most reported problems ⚠️

Connection

20.0%

Crashes

20.0%

Payments

20.0%

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- The app is slow to load and frequently crashes.

- The login process is slow and cumbersome.

- The app is slow to load cards and often loads blocked cards without the option to remove them.

- Transactions for credit cards are not loaded.

- The app language settings have changed without user input.

- Overlapping transactions have occurred, requiring multiple attempts to complete.

- The app does not allow for printing of bank statements.

Karl Hitzl 2022-08-15

mein Elba send me Error has been blocked user-service (006E-217)

Showing 1-1 of 1 reported issues:

Common Mein ELBA-App Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Mein ELBA-App network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Mein ELBA-App App
1. On android, goto Settings » Mein ELBA-App » click [Force Stop]

Clear Mein ELBA-App App Cache and Data:
1. On android, goto Settings » Apps » Mein ELBA-App » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Mein ELBA-App.

On android, goto Settings » Apps or Manage Apps tab.
Click Mein ELBA-App » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Mein ELBA-App » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Mein ELBA-App