Госуслуги app not working? crashes or has problems?

Госуслуги Status

Last Updated on 2024-10-24 by Минкомсвязь РФ

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Common Госуслуги Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Госуслуги app on iOS and Android devices. Solve all Госуслуги app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Госуслуги iPhone Issues and Solutions

Госуслуги iOS app crashes, not working, errors
Госуслуги iOS app network issues
Госуслуги on iOS has black/white screen

Госуслуги Android App Issues and Solutions

Госуслуги has errors/crashing/not working
Госуслуги server network connectivity issues
Госуслуги has black screen

Госуслуги iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Госуслуги app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Госуслуги app crashes or not working on Iphone (iOS):

Close and restart the Госуслуги app on iPhone
Update Госуслуги app to the Latest Version for iOS
Uninstall and reinstall Госуслуги iPhone app
Update your iPhone to the latest iOS version

Fix Госуслуги on iPhone unable to connect to server/internet connection issues::

To resolve Госуслуги network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Госуслуги black/white screen (blank screen) on iPhone:

Follow the Госуслуги iOS app troubleshooting guide Here →

Госуслуги Android App Issues and Solutions

Fix Госуслуги not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Госуслуги app issues:

Force Stop the Госуслуги App
1. On android, goto "Settings" » click Госуслуги app. » click "Force Stop".

Update Госуслуги to the latest version on PlayStore

Clear Госуслуги App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Госуслуги app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Госуслуги.

Fix Госуслуги unable to contact server/ Госуслуги internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Госуслуги » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Госуслуги » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Госуслуги on android.

Solve Госуслуги black/white screens issue on Android:

Follow the Госуслуги android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Минкомсвязь РФ, developers of Госуслуги.

100% Contact Match

Developer: Минцифры России

E-Mail: support_mp@gosuslugi.ru

Website: 🌍 Visit Госуслуги Website

58.06% Contact Match

Developer: Информационный город ГКУ

E-Mail: emp@mos.ru

Website: 🌍 Visit Госуслуги Москвы Website

51.43% Contact Match

Developer: Минцифры России

E-Mail: support_mp@gosuslugi.ru

Website: 🌍 Visit Госуслуги Культура Website

66.67% Contact Match

Developer: Минцифры России

E-Mail: support_mp@gosuslugi.ru

Website: 🌍 Visit Госуслуги Авто Website

About this app

Приложение подстроится под ваше местонахождение и покажет только те услуги, которые можно получить в регионе проживания. «Платежи»: добавляйте паспортные или другие данные, по которым будет производится поиск, и в приложении отобразятся все начисленные вам пошлины, штрафы или другие задолженности. Чтобы вовремя узнавать об автоштрафах, укажите данные транспортного средства.