KONGiQ app not working? crashes or has problems?

KONGiQ Status

Last Updated on 2024-02-09 by OrchestrateHR, Inc

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Common KONGiQ Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot KONGiQ app on iOS and Android devices. Solve all KONGiQ app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

KONGiQ iPhone Issues and Solutions

KONGiQ iOS app crashes, not working, errors
KONGiQ iOS app network issues
KONGiQ on iOS has black/white screen

KONGiQ Android App Issues and Solutions

KONGiQ has errors/crashing/not working
KONGiQ server network connectivity issues
KONGiQ has black screen

KONGiQ iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever KONGiQ app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix KONGiQ app crashes or not working on Iphone (iOS):

Close and restart the KONGiQ app on iPhone
Update KONGiQ app to the Latest Version for iOS
Uninstall and reinstall KONGiQ iPhone app
Update your iPhone to the latest iOS version

Fix KONGiQ on iPhone unable to connect to server/internet connection issues::

To resolve KONGiQ network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix KONGiQ black/white screen (blank screen) on iPhone:

Follow the KONGiQ iOS app troubleshooting guide Here →

KONGiQ Android App Issues and Solutions

Fix KONGiQ not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent KONGiQ app issues:

Force Stop the KONGiQ App
1. On android, goto "Settings" » click KONGiQ app. » click "Force Stop".

Update KONGiQ to the latest version on PlayStore

Clear KONGiQ App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "KONGiQ app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch KONGiQ.

Fix KONGiQ unable to contact server/ KONGiQ internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click KONGiQ » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got KONGiQ » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch KONGiQ on android.

Solve KONGiQ black/white screens issue on Android:

Follow the KONGiQ android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at OrchestrateHR, Inc, developers of KONGiQ.

About this app

The this app app allows student athletes and coaches to view performance and strength data gathered from this app Strength and this app Performance products. KONGiQ requires an account setup through BlueOcean. Please consult your coach for more info. Touch ID® and Face ID® are registered trademarks of Apple Inc.