Emergency Alert app not working? crashes or has problems?

Emergency Alert Status

The Emergency Alert app will allow users to receive timely information and
updates through a unified multi-channel Emergency Alert System (EAS) that will
enable the issue of timely, coordinated and efficient distribution of alerts,
warnings and advisories to the general public and key stakeholders in times of
emergencies/disaster. This application has been developed for the citizens of
the Republic of Mauritius.

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Common Emergency Alert Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Emergency Alert app on iOS and Android devices. Solve all Emergency Alert app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Emergency Alert iPhone Issues and Solutions

Emergency Alert iOS app crashes, not working, errors
Emergency Alert iOS app network issues
Emergency Alert on iOS has black/white screen

Emergency Alert Android App Issues and Solutions

Emergency Alert has errors/crashing/not working
Emergency Alert server network connectivity issues
Emergency Alert has black screen

Emergency Alert iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Emergency Alert app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Emergency Alert app crashes or not working on Iphone (iOS):

Close and restart the Emergency Alert app on iPhone
Update Emergency Alert app to the Latest Version for iOS
Uninstall and reinstall Emergency Alert iPhone app
Update your iPhone to the latest iOS version

Fix Emergency Alert on iPhone unable to connect to server/internet connection issues::

To resolve Emergency Alert network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Emergency Alert black/white screen (blank screen) on iPhone:

Follow the Emergency Alert iOS app troubleshooting guide Here →

Emergency Alert Android App Issues and Solutions

Fix Emergency Alert not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Emergency Alert app issues:

Force Stop the Emergency Alert App
1. On android, goto "Settings" » click Emergency Alert app. » click "Force Stop".

Update Emergency Alert to the latest version on PlayStore

Clear Emergency Alert App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Emergency Alert app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Emergency Alert.

Fix Emergency Alert unable to contact server/ Emergency Alert internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Emergency Alert » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Emergency Alert » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Emergency Alert on android.

Solve Emergency Alert black/white screens issue on Android:

Follow the Emergency Alert android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Government of Mauritius, developers of Emergency Alert.

100% Contact Match

Developer: Ryan McCondach

E-Mail: [email protected]

Website: Visit Emergency Alert Website

About this app

The Emergency Alert app will allow users to receive timely information and updates through a unified multi-channel Emergency Alert System (EAS) that will enable the issue of timely, coordinated and efficient distribution of alerts, warnings and advisories to the general public and key stakeholders in times of emergencies/disaster. This application has been developed for the citizens of the Republic of Mauritius.