Contact PRIME Wire Support
Company Name: Prime Wire and Cable, Inc.
About: The PRIME ON app provides wireless control of your connected devices from
anywhere. The PRIME ON app is the perfect tool to control your PRIME
SmartOutlets.
PRIME Wire Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit PRIME Wire and Cable, Inc. Website
Privacy Policy: https://primewirecable.com/pages/prime-smart-device-privacy-policy
Developer: PRIME Wire and Cable, Inc.
3 Most reported problems 😔💔
Doesn’t work
by EyeGuy69
Need help or this smart plug just doesn’t know how to pair with my phone
Worked until I lost internet connection
by Jzgr8
Worked for about 5 months and then the power went out and I lost connection. Upon multiple attempts to reconnect the receptacle, it FAILED to connect. I’ve tried deleting the app reloading and reconnecting. I’ve reset my phone. I’ve tried resetting the device and reconnecting to no avail. I’ve tried unplugging the device…waiting... then plugging back in. Nothing works. Maybe I’m missing something…
P.S. Prime Wire-reach out to me if you have a solution.
Doesn’t work
by Sukia45
Download older version and this new version either work with iOS 13.2
Have a Problem with PRIME Wire? Report Issue
Why should I report an Issue with PRIME Wire?
- Pulling issues faced by users like you is a good way to draw attention of PRIME Wire to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a PRIME Wire customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using PRIME Wire.
