PRIME Wire Reviews
Published by Prime Wire and Cable, Inc. on 2025-08-08🏷️ About: The PRIME ON app provides wireless control of your connected devices from anywhere. The PRIME ON app is the perfect tool to control your PRIME SmartOutlets.
Overall Customer Experience 😎
🤬 Negative experience
99.9%
😎 Positive experience
0.1%
🫥 Neutral
0.1%
Is PRIME Wire Safe?
PRIME Wire does not appear safe based on available data.
0.1/100
Is PRIME Wire Legit?
PRIME Wire does not appear legitimate based on our analysis.
0.1/100
Read 13 Customer Service Reviews 😠💢
4.7 out of 5
Worked until I lost internet connection
by Jzgr8
Worked for about 5 months and then the power went out and I lost connection. Upon multiple attempts to reconnect the receptacle, it FAILED to connect. I’ve tried deleting PRIMEWire reloading and reconnecting. I’ve reset my phone. I’ve tried resetting the device and reconnecting to no avail. I’ve tried unplugging the device…waiting... then plugging back in. Nothing works. Maybe I’m missing something…
P.S. Prime Wire-reach out to me if you have a solution.
Doesn’t work
by Sukia45
Download older version and this new version either work with iOS 13.2
Doesn’t work
by EyeGuy69
Need help or this smart plug just doesn’t know how to pair with my phone
Privacy policy ?? Ha. Load of bs.
by Wanderlust2525
Purchased two of the outlet controllers recently. I have not tried the devices yet. Loaded PRIMEWire and, for grins, decided to actually read the privacy policy. The pop up dialog box said ‘prime pays high attention to ‘our’ personal information and applicable laws....’. Too bad there was no policy to read.
Kind of feeling like I am being coerced into agreeing to a privacy policy I cannot read as I want the functionality of the controlled outlet. So, listening to the advice I would give my 10 year old son about dubious websites and cyber security, I will be returning the boxes.
Come on Pirme, you have to do better!
And, PS, you paying ‘high attention’ just sounds sleazy.
No Siri Shortcut support
by Ringwalker
The box the remote switch came in said it supports Siri Shortcuts. However it does not.
Please fix that.
Would be 5 stars but....
by Mabellboi
Of course you only support Alexa and Google home.
WHAT ABOUT HOMEKIT???
Good but will not connect to Alexa
by Shizelkadizal
Good but will not connect to Alexa
Mild frustration
by MrMole 602e21
I cannot get PRIMEWire and it’s icon to show up on my iPhone desktop.
Difficult connection
by Just An Old Fart
x
Works great!
by L1ndzzz
PRIMEWire works as described, simple on and off control of all my devices and automatic timers! There was an issue with the timer that was quickly resolved for me by removing and re-adding each plug. Need to pick some more up!
Works as advertised
by Theokracy
No issues. I have it with 2 smart plugs. Has a timer and schedule function. Not too hard to set up.
Absolutely Amazing
by MarkusKrazey
Love this utility. Best purchase i ever made recently. However, i suggest in the next update: iPhone Siri functionality: “Hey Siri, turn my plug off/on”
Great little device
by Rappapd
This was the first wifi plug that I bought . It works great and so simple to use.
Is PRIME Wire Safe? 🙏
PRIME Wire does not appear safe based on available data.
JustUseApp Safety Score for PRIME Wire is 0.1/100.
This assessment is based on our NLP analysis of 1,049 user reviews.
Combined with the app store average rating of 4.7/5.
Safety Analysis
82.8% of users say app is safe 👍
82.8%
15.1% of users have some concerns ⚠️
15.1%
2% of users say app is risky 🚨
2%
Is PRIME Wire Legit? 💯
PRIME Wire does not appear legitimate based on our analysis.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for PRIME Wire is 0.1/100 .
This conclusion is based on analysis of 1,049 user reviews.
🔏 Privacy & Data Safety
PRIME Wire collected the following data from you:
-
Data Linked to You:
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
-
Data Not Linked to You:
- User Content
- Diagnostics
How was your experience with PRIME Wire? Post a Review
Features
-Smart Scenes feature enables the linkage of multiple devices providing control of multiple devices at the same time.
-Set multiple custom timer schedules for indoor and outdoor lighting, fans, and other electrical devices.
The PRIME ON app provides wireless control of your connected devices from anywhere.
-Manual ON/OFF control allows you to control your devices from your smartphone or tablet.
The PRIME ON app is the perfect tool to control your PRIME SmartOutlets.
Contact Support
Developer:
Prime Wire and Cable, Inc.
Contact e-Mail:
Privacy Policy:
