Contact Staslink Support
Company Name: Vulcan Labs Company Limited
About: Satellites ISS & Star Tracker helps you identify the best time to catch a
glimpse of International Space Station & Starlink satellites on your night sky.
Input your location and tap through to find the best times to observe them
near your area.
Staslink Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Staslink: Satellites Tracker. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Staslink: Satellites Tracker. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Vulcan Labs Company Limited
Verified email
Contact e-Mail: [email protected]
Privacy & Terms:
http://vulcanlabs.co/terms-of-use/
http://vulcanlabs.co/privacy-policy/
Read 3 Customer Service Reviews 😭😔💔
Too many ads and no accuracy
by Aerobrat
The ads are incredibly annoying and the app appears to have serious design flaws. For example, it shows visible passes during daylight hours and does not consider the position of the sun in determining passes. Light from the sun reflects off the satellites making them visible at night. Typically this is generally a couple of hours after sunset and a couple of hours before sunrise depending on the altitude of the satellites. This calculation should produce a light magnitude. If the magnitude is too low then the pass shouldn’t be displayed. A minimum magnitude setting could be added. Another problem is sightings below a certain altitude, given by angle. Satellites with a maximum angle of 12° above the horizon are not going to be seen, especially in a suburban environment. Candidly, I would reject anything below 30° max height. Perhaps a minimum angle setting would be helpful. Unfortunately, there is nothing here to entice me to buy an upgrade. It did not accurately show me a single visible pass. Other apps worked and proved accurate to show multiple viewings in one evening.
Mholmes
by Lafate48
App not showing anything. Was using the free limited part for a couple weeks so decided to purchase the full version today and still nothing. I guess it will only show when in my area at night. But app does not tell you when it will be visible in my area. Unable to find a city or town in Utah to program in so I can see starlink. Not worth the money. Also won’t let you program your location manually. OK GOT IT FIGURED OUT!!! Upgraded to 5 stars. SORRY!!! After using this app for a couple of weeks I have determined it is crap and a ripoff. When you enter the digital coordainaets it does show the satellites but not the correct times and when you close the app the coordainaets disappear and it switches back to location services which shows your state but when you click go it does not show the satellites. WHAT A JOKE, rating goes back to one star. I have not seen any satellites using this app.
Not showing all Starlink.
by Dahlface☠️
I have seen the Starlink train that has a group of well over a hundred so I decided to make a lifetime purchase of this app so I can see this amazing phenomenon again. Tonight, I saw a train of satellites (much shorter and more grouped together,) but there was not anything in my area on this app. Are we paying to see ALL Starlink Satellites, or just a few? Are they classified?
One thing I would like to have as a function is the ability to track particular satellites of our choosing and be notified of it's passing. I haven't been able to see this function anywhere except for the ones that may be visible in my area in the upcoming hours.
Honestly, I regret my purchase because I am not seeing what is really up there, compared to a different app that does show me Starlink and more.
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