Contact NIIMBOT Support
Company Name: WUHAN JINGCHEN INTELLIGENT IDENTIFICATION TECHNOLOGY CO., LTD
About: NIIMBOT is a leading APP in intelligent label printing which serves more than 4
million users. NIIMBOT can be easily operated via Bluetooth connection with a
NIIMBOT label printer, and is suitable for label printing in multiple scenarios
across various industries.
NIIMBOT Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: kefu@jc-ai.com
Website: 🌍 Visit NIIMBOT Website
Privacy Policy: https://print.niimbot.com/h5#/agree?type=2&lang=en
Developer: NIIMBOT.Ltd-old
Privacy & Terms:
https://print.niimbot.com/h5#/agree?type=0
5 Most reported problems 😔💔
How do you move labels into folders
Niimbot, I need support with a B1 printer. I cannot download an app to a MacBook Pro! Unless somebody answers my emai your product is going back Amazon. Please Help! 10/30/23 @ 1:10m PM EST
NOT COOL that my “tap to pay” pops up when phone is near machine!
by Gldsvur
When I’m printing labels, ever so often I’ll look down at my phone and the “tap to pay” is up waiting for me to “double click” the side of my iPhone! What are you trying to get me to buy? I’m not currently paying for anything with your Ap or Business, and I don’t like that I need to make sure to keep my phone away from the machine for fear I might accidently click the side and purchase God knows what.
Why is it doing this? Not cool at all.
Have had this for a little bit
by Jenoshome
I have the 1 oh1 printer and absolutely loved it. Did everything I needed it to do then I let it set for a couple of months without using it and now I've come back and it will not read. The paper keeps telling me there is an issue with the paper, I uninstalled and reinstalled the app and it's still telling me the same thing. I cannot find anyone to get some support on how to make this work with the same paper that worked fine a month ago now it won't I put new paper in it and it still won't work, what do I need to do to make it work if I could contact someone through support it would be great, but there is no contacting anyone and the website app is useless for troubleshooting. Someone please help.
Freezing problems
by J8M8L
The printer I got required this app. The printer works great but the app does not. Every time I log into the app, it freezes after a minute of use. It does not matter what I am doing whether it’s printing out labels or making new ones. I can’t even log in without it freezing. This makes me not want to purchase any more of their products if the required app doesn’t work enough to use the device to begin with.
Have a Problem with NIIMBOT? Report Issue
Why should I report an Issue with NIIMBOT?
- Pulling issues faced by users like you is a good way to draw attention of NIIMBOT to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a NIIMBOT customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using NIIMBOT.
