Union - Own the Night Reviews

Union - Own the Night Reviews

Published by on 2024-11-04

🏷️ About: Order food & drinks right to your table and pay your tab on the Union App. - Start your tab with Apple Pay or credit card at bars and restaurants everywhere - No more waiting - Use mobile ordering to get your items delivered to you tableside, or pick up at the bar.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
72.6%

🙄💅🫥 Neutral
14.9%

😎👌🔥 Positive experience
12.5%

~ from Justuseapp.com NLP analysis of 15,316 combined software reviews.



Read 35 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

Glitch ruined first experience

2022-06-04

Was unable to complete order due to a food item being out of stock. However, Union claimed that my tab was now open. Everytime I tapped on the “my tab” button, nothing happened. Couldn’t access my tab or any menu items for that bar anymore. Tried restarting Union , restarting my phone, logging out, anything. This is a severe glitch and it’s ridiculous that an app designed to help businesses would be so short-sighted on their implementation and quality assurance. I will not recommend this to anyone.

There's a minimum tip they hide in the service agreement

2022-07-05

Union allows businesses to add a minimum tip to your bill even if you close out your tab. I bought a topo Chico (the only drink I ordered, $3.50) from a bar, gave the guy a dollar as a tip and then was charged an additional $2 through Union . I didn't authorize this tip, nor was it stated what the minimum tip is for a tab. Each bar should have to disclose what their minimum tip is before you pay, especially since it's not a walked tab. I'm glad this was only for a small bill, I couldn't imagine how much it would be had I gotten a couple of rounds. I'm deleting Union immediately and never using it again. There's so many bars in Austin, I don't need to patronize the ones that use this manipulative service. This happened at Bungalow on Rainey.

Sleazeware alert: unable to order without creating an account

2022-08-06

I visited a restaurant that uses this app for its order entry and payment systems. After spending a few minutes entering my order and payment information, I tapped the “Submit” button, but was presented with a screen that forced me to create an account. I didn’t want to create an account. I wanted to order a meal. If you’re going to force people to create an account, disclose that up front.

I used an iPad, but Union used a small portion of its display. Looks like Union was written for only iPhone-sized displays. C’mon guys. It’s 2022. Support large computer displays.

Challenging to use.

2022-09-07

Forced to use Union since with Covid it is the only way to order at the restaurant we dined at. So many difficulties that I wouldn’t know where to start. During one meal, multiple manual interventions were needed by management. Others were also having problems and the wait staff mentioned they were often in contact with Union owner over functionality.

Unpacking how this changes the service industry

2022-10-08

Ok, bottom line is that I love the way this works but I have grievances.
The good: I love being able
To order anything I want any time I want without having to flag anyone down. It’s incredible.
The bad: this fundamentally changes the service industry. No one checks up on you to ask how everything is. Substitutions happen without asking. There is no single point of contact during a dining experience and multiple runners bring food to you. This should mean that staffing is reduced and everyone can have a larger percentage of the tip pool (assuming that it’s pooled tips). Close your tab though and it defaults to 25% tip? For who? I didn’t actually have anyone servicing me. This should both reduce costs and increase profit share but somehow I feel that unchecked capitalism has made the opposite of both happen.

Good app, single click tip options are odd

2022-11-09

Surprising that the tip options are 20, 25, and 30%. Is 20 now considered low and cheap? My favorite bar is my family room, so this may decrease any incentive to eat and drink out.

Needs better UI.

2022-12-10

It appears to read your owner contact for phone number for verification - but mine was my old land-line.

It took lots of flailing and cursing to realize you can touch the number to edit it, because there’s not indication it’s live, configurable UI, and not just a notice.

Add “touch to change phone number” and it’d be far more useful.

The future of bills

2023-01-11

I wish I could invest in this company. It is the only way to run a restaurant. I just wish every restaurant was on board with ordering through tabbed out.

Great service

2023-02-12

David Amaya was the best service and made my night with my friends great. Will definitely come back again

Amazing app to use at restaurants no wait on every aspect

2023-03-13

Great for busy restaurants and bars no wait anymore and I was able to get some money back

The future of going out to bars!

2023-04-14

It was busy tonight and I didn’t have to wait for someone to come to my table or deliver my check. Just kept ordering! Super cool app.

Order from your seat... and the drinks appear!

2023-05-15

Wow guys! This is way better than normal bar service. I just paid and left in 30 seconds

Wonderful experience

2023-06-16

So easy!! Bar tender was very happy with the experience and from a customer standpoint very seamless. No grabbing for my card waiting for the bill. Love.

Amazing Review for an Amazing App

2023-07-17

So convenient! Great for splitting the bill! This guy was not into the girl he was with but was able to leave when she went to the bathroom because of Union. Helping people one by one.

AMAZING!!

2023-08-18

Discovered this gem and holy cowabunga! The food was AMAZING - fresh, flavorful, large portions for the price, great waitstaff. We had Allison and she was attentive, helpful, knowledgeable. Full bar with GREAT cocktails. Used to be Marie Callendar’s on Research. Easy to miss, but worth turning around and coming back!

Best thing ever

2023-09-19

I was able to order what I want when I want and the order came right over. I love this. Makes it so much easier, especially when it’s busy.

Best Bar App Ever

2023-10-20

Union is brilliant! I wish every restaurant/bar used it! The menu is all online, easy to order/reorder and items show up very quickly. It was a breeze to check out. It’s just easy and awesome!

Great but...

2023-11-21

Great app but I only use it when I travel because even though I live in the 22nd largest city in the US, there are no venues that use it here. I've emailed them in the past about opportunities but nothing ever came of it. Hopefully they will grow here and I'll redownload.

So easy & efficient

2023-12-22

Love Union! Makes ordering and closing out so much easier and more efficient. No more having to wait for servers on a busy night and can close my tab while getting into my Uber. Will always lean toward going to a bar using TabbedOut.

The Future Is Here

2024-01-23

Can’t believe the ease of use, and functionality of Union! Going out with friends has been the same for the last few decades… until now. Truly feels like the next big step in the evolution of the bar/restaurant experience!

No user support

2024-12-18

Not sure if the company is still in business. App doesn't let me login.

Can’t view locations

2024-12-18

No way to see where this might work locally.

Union Tab Pretty Basic

2024-12-18

I’m not sure if I will keep Union or not. It does what is advertised, but gives you no options on the receipt. The receipt is sent to your e-mail. I would prefer to get a printed receipt, or no receipt at all.

Amazing

2024-12-18

Amazing app. Love to be able to close the tab without touching my credit card.

Simple and quick

2024-12-18

I love Union! It makes closing out my tab so much easier on busy nights.

Incredibly easy to use

2024-12-18

Walked out of Pizza Beach and paid my tab in my Uber. So easy, efficient and I got a detailed email receipt.

Great tool

2024-12-18

Social distanced payment system for the new normal. Seamless and easy to use.

Simple checkout

2024-12-18

Great system. Simple checkout. Must have!!

Awesome!!!

2024-12-18

That was super cool! So nice to close a tab without having to interact with bartender who was busy! Absolutely awesome!!!

Love it!

2024-12-18

Soooo easy to use!! Incredible

Amazing

2024-12-18

Amazing!!!!

Way of the future!

2024-12-18

Union is amazing. I just wish more establishments had it available.

Sean Younus Referral

2024-12-18

Union is the best thing ever for bar patrons! Wouldn’t have known about it if it wasn’t for this app Tab employee Sean Y. telling me about it, and also seeing him help Local Outpost Saloon bar staff in action was cool!

FitzMagic1122

2024-12-18

Great!!

Love

2024-12-18

Love



Is Union Safe? 🤗🙏


No. Union - Own the Night does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 15,316 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Union Is 14.7/100.


Is Union Legit? 💯


No. Union - Own the Night does not seem legit based on our analysis. This conclusion was arrived at by running over 15,316 Union - Own the Night User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Union Is 32.3/100..


Is Union - Own the Night not working? 🚨


Union - Own the Night works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Union - Own the Night? Post a Review




Features

- No more waiting - Use mobile ordering to get your items delivered to you tableside, or pick up at the bar.

Order food & drinks right to your table and pay your tab on the Union App.

  Customer Service/Support