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by Liv_Katharyn

This app allows businesses to add a minimum tip to your bill even if you close out your tab. I bought a topo Chico (the only drink I ordered, $3.50) from a bar, gave the guy a dollar as a tip and then was charged an additional $2 through the app. I didn't authorize this tip, nor was it stated what the minimum tip is for a tab. Each bar should have to disclose what their minimum tip is before you pay, especially since it's not a walked tab. I'm glad this was only for a small bill, I couldn't imagine how much it would be had I gotten a couple of rounds. I'm deleting this app immediately and never using it again. There's so many bars in Austin, I don't need to patronize the ones that use this manipulative service. This happened at Bungalow on Rainey.

by Micks337

Was unable to complete order due to a food item being out of stock. However, the app claimed that my tab was now open. Everytime I tapped on the “my tab” button, nothing happened. Couldn’t access my tab or any menu items for that bar anymore. Tried restarting the app, restarting my phone, logging out, anything. This is a severe glitch and it’s ridiculous that an app designed to help businesses would be so short-sighted on their implementation and quality assurance. I will not recommend this to anyone.

by RozzzVegas

I visited a restaurant that uses Union for its order entry and payment systems. After spending a few minutes entering my order and payment information, I tapped the “Submit” button, but was presented with a screen that forced me to create an account. I didn’t want to create an account. I wanted to order a meal. If you’re going to force people to create an account, disclose that up front.

I used an iPad, but the app used a small portion of its display. Looks like the app was written for only iPhone-sized displays. C’mon guys. It’s 2022. Support large computer displays.