Contact Camera Support

I’m disappointed that this app has not been able to serve its purpose because of one major issue I’ve had. I’m seeing several people reviewing and commenting issues with audio “looping” while using this app. The issue occurs whether I’m recording or streaming. As soon as I switch from phone cam to computer cam, the problem goes away. I’ve adjusted many settings on both OBS and the app, and nothing seems to improve it. I have reached out to the developer, but haven’t gotten a response. The positive aspects are that the picture quality is great, and the setup is simple. The tech is probably very well designed. However, it’s not usable to me if I can’t fix this issue. I do not recommend purchasing this product, because there seems to be no customer support available.

It took a lot of trial and error to figure out how to get the iPhone to stream video over NDI WiFi to OBS Studio. The issues include that I had to switch WiFi to 5Ghz; I had to install the various software in the correct order and not change the default locations, the iPhone app *must* be started after OBS Studio *every time*. Even once it's is working, a fully charged iPhone will last less than 2 hours so I'll have to plan to keep them plugged in. I don't expect to stream for 2 hours but with all the setup required for OBS Studio, I need to start 30 minutes in advance. Addendum: if you can use USB, the app works well. To get longer range you can use an "active USB Cable". This solution basically turns an iPhone into a high quality webcam and is not wireless.

I got my phone and was pretty excited to put it to use as a webcam. So, I bought this software (OBS is great and I’m sure this will be resolved), and my computer seems to forget my phone exists after any more than a couple minutes. I have to restart my computer for it to recognize my phone again, and again… I can only get it to stay connected and transmitting signal for a couple minutes. I have “Trusted” my PC, I’m using the cable that came with my phone directly plugged into my motherboard, I’ve installed new Apple Mobile Device drivers, I’ve installed iTunes from an executable, I’ve flashed my BIOS, and I’ve updated chipset and Thunderbolt drivers, and this problem still remains. I think this is an iTunes/Windows problem, as my phone also disappears from iTunes when I experience this issue, but it still means I am completely unable to use this application.