TheParallaxView app not working? crashes or has problems?

TheParallaxView Status

Last Updated on 2019-10-05 by Algomystic AB

I have a problem with TheParallaxView

Are you having issues? Select the issue you are having below and provide feedback to TheParallaxView.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with TheParallaxView? Report Issue

Common TheParallaxView Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot TheParallaxView app on iOS and Android devices. Solve all TheParallaxView app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

TheParallaxView iPhone Issues and Solutions

TheParallaxView iOS app crashes, not working, errors
TheParallaxView iOS app network issues
TheParallaxView on iOS has black/white screen

TheParallaxView Android App Issues and Solutions

TheParallaxView has errors/crashing/not working
TheParallaxView server network connectivity issues
TheParallaxView has black screen

TheParallaxView iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever TheParallaxView app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix TheParallaxView app crashes or not working on Iphone (iOS):

Close and restart the TheParallaxView app on iPhone
Update TheParallaxView app to the Latest Version for iOS
Uninstall and reinstall TheParallaxView iPhone app
Update your iPhone to the latest iOS version

Fix TheParallaxView on iPhone unable to connect to server/internet connection issues::

To resolve TheParallaxView network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix TheParallaxView black/white screen (blank screen) on iPhone:

Follow the TheParallaxView iOS app troubleshooting guide Here →

TheParallaxView Android App Issues and Solutions

Fix TheParallaxView not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent TheParallaxView app issues:

Force Stop the TheParallaxView App
1. On android, goto "Settings" » click TheParallaxView app. » click "Force Stop".

Update TheParallaxView to the latest version on PlayStore

Clear TheParallaxView App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "TheParallaxView app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch TheParallaxView.

Fix TheParallaxView unable to contact server/ TheParallaxView internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click TheParallaxView » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got TheParallaxView » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch TheParallaxView on android.

Solve TheParallaxView black/white screens issue on Android:

Follow the TheParallaxView android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Algomystic AB, developers of TheParallaxView.

About this app

Illusion of depth by 3D head tracking using ARKit and TrueDepth camera. By tracking the users head orientation and position, the eye position in 3D can be found. TheParallaxView can then render a correct view on the display as seen from that position. For rendering this view an off-axis projection (non-symmetric camera frustum) is used. This gives the illusion that objects appear in front of and behind the screen.