ZEPETO app not working? crashes or has problems?

ZEPETO Status
I have a problem with ZEPETO

Are you having issues? Select the issue you are having below and provide feedback to ZEPETO.

⚠️ Fix Now in One Click
👨🏻‍👩🏻‍👦🏻‍👦🏻
140 User reports:
App has problems
 User reports 140

⚠️ Most reported problems ⚠️
Not working
41.3%

Login
20.7%

Crashes
14.0%

Account
6.7%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
M
Maëva 19:

[Solved] Je n'arrive plus a faire de videos

View
solution
M
Min:

min

View
solution

📋 10 Reported Issues:

W
Wellblack 2025-04-26

Не загружается игра, не включаются видео, аватар не показывает, одежда не примеряется

D
Daniella 2025-04-20

Я зашла в зепето но говорят что у меня ограничен доступ к аккаунту

M
Maëva 2025-02-01

Je n'arrive plus a faire de videos mais je peux faire des photos mon compte est Maëva 19 : @maeva_41

Настя 2025-01-22

Постоянно вылетает Runway Z когда начинается показ образов. Телефон новый айфон 13

⚠️ Troubleshoot | Report Issue ⚠️
Полина 2024-12-28

Как выглядит бан в зепето? Это типа ,когда 0 подписчиков становится?

Полина 2024-12-28

Как выглядит бан в зепето? Это типа ,когда 0 подписчиков становится?

M
Miracle 2023-06-18

I keep getting kick out everytime when I get on the first time

L
Little Fairy 2023-06-11

Zepeto açılmıyor

N
Nicole Guzman 2022-07-25

I would like to report a issue with one of the world it’s called planet Hyundai you guys know the tool box it’s pink every time I click on the x to get out of it doesn’t work

⚠️ Troubleshoot | Report Issue ⚠️
J
Jess 2022-04-09

Hi ZEPETO! Hard to find a customer service here, so I just try to send a email, and hope it really can be fix it.. I will thankyou so so much! Since I’m fans of ZEPETO from then to now. OK! I would like to request, went we are trying the new clothes , dress or something else, can you just let the zepeto MOVE. Don’t just let them stand there still, it was so weird.. after the latest version, I’m so unacceptable my ZEPETO just stand still there and didn’t move at all. so, PLEASE PLEASE just let the ZEPETO move like before when we are trying any things new in the shop, let it have some poses or just move like before, don’t just stand still!!! Thankyou so much!

Showing 1-10 of 10 reported issues:

Have a Problem with ZEPETO: Avatar, Connect & Live? Report Issue




Common ZEPETO Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. ZEPETO iPhone Issues and Solutions

  2. ZEPETO Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: googleplay@zepeto.me

Website: 🌍 Visit ZEPETO Website

Privacy Policy: https://support.zepeto.me/hc/articles/360050411493-Privacy-Policy

Developer: Naver Z Corporation




‼️ Outages Happening Right Now

  • Apr 28, 2025, 03:25 PM

    a user from Cairo, Egypt reported problems with ZEPETO : Connection

  • Mar 12, 2025, 10:54 AM

    a user from Le Coudray, France reported problems with ZEPETO : Not working

  • Feb 22, 2025, 05:55 PM

    a user from Morlaix, France reported problems with ZEPETO : Connection

  • Feb 15, 2025, 11:48 PM

    a user from Les Mureaux, France reported problems with ZEPETO : Account

  • Started 4 minutes ago

    Wansview Cloud

  • Started 12 minutes ago

    The Conqueror Challenges

  • Started 13 minutes ago

    GolfLogix Golf GPS App + Watch

  • Started 29 minutes ago

    YCC365

  • Started 35 minutes ago

    Mesonet

  • Started 38 minutes ago

    Happy Color

  • Started 47 minutes ago

    GettingOut