Contact Enjin Support

I went to convert 1137 ENJ to JENJ. The transaction was pending for over a day. After investigating the nonce the wallet assigned was low. It was 77 and should have been 82. The wallet would not let me change the nonce and resubmit. I would have just been out the Eth if it had done that. Customer support is no help, standard answer is check again. I wound up uninstalling the app and installing it again. My pending transaction was gone at that point along with my ENJ. I had a little over a hundred ENJ left so in hopes it would replace I changed that much smaller amount to JENJ. It worked fine but there is no trace of my 1137 ENJ. The wallet cost me over 2k. Stay clear of it. The lost money will not ruin me but it could have been much worse as I completely trusted this wallet. Crypto isn’t perfect and there are risk but I never expected this.

Im not going say its a straight up scam.... but i was having very difficult time figuring some things out... reached out to support. Didnt recieve resolution. Reached out to telegram. Had soneone supposedly from Enj contact me asking for recovery phrase.(thought they didnt do that. Contacted support. Once again, didnt get anywhere. So i almost empty wallet and went along. Than he asks me to send .03 btc to wallet so bot can set it up or something. I refuse and he calls me thru telegram telling me to be coo. “Oh im coo”. I contact support and still dont know what the deal is. Think im done with Enjin. Which is unfortunate cause i like project and coin. Im about to convert all Enj to btc. Oh well. Darn scammers like this mess up crypto and scare away new adapters. Any newcomers to this app. BEWARE

Has you make an minimum 8 character password with their OWN keyboard (sketch) on top of that it’s easy to forget this down the line if you don’t wish to immediately write down your seed phrase the day you create your wallet and password. So when you go back to try and do ANYTHING ie. backup your keys that you didn’t feel like doing when you created your wallet, you need your password that’s not possible to store on your keychain because again, they utilise their own keyboard. Want to change your password? Impossible because no email, phone, or 2fa is available. They’ll let you add funds to the wallet though of course!!! Shady, steer clear.