Are you having issues? Select the issue you are having below and provide feedback to Land Rover Remote.
-Not the most intuitive experience.
-UI doesn't represent Land Rover very well.
-Setup process is annoying.
-Verification email takes time.
-App doesn't work when the Rover is in “sleep mode”.
-App doesn't work when trying to open the vehicle.
-Software is down.
-Remote start only works half the time.
-Takes forever to connect to the vehicle.
-No updates available for the issue.
2 days ago my LR Velar Remote App stopped working. It says the car is being driven, but it's not. It can't update. I've made sure all the software is the latest, logged out, back in, removed app, re-installed app. Pressed the b-call a number of times and it's now making me very frustrated. I've been all over the Land Rover website but can I find contact details for customer support? Called my main dealer who gave me a number for assistance - called them and was directed back to the main dealer. Does it really have to be this difficult ? Grrrr
iPhone 12 Pro. App saying issues with trusting network. Tried advice of deleting network settings but still didn’t work. Solved: Deleted the app. Opened the App Store to reinstall but it said open. Appears the app was somehow installed twice. It’s now back to normal and working.
untrusted network, cant get back into the app
Untrusted Network detected, also started requiring password but wont open
Unsupported network detected
To Whom This May Concern, I’m having the same issues as listed above. Is the server down that controls the app?
The Land Rover (LR) remote app has stop working and won’t open. If I select the LR app it immediately returns back to the Home Screen
The Land Rover (LR) remote app has stop working and won’t open. If I select the LR app it immediately returns back to the Home Screen
The Land Rover (LR) remote app stop working. If I select the LR app it immediately goes back to the Home Screen
Always says fuel status is low - despite it saying range is 470 miles!
App shows car in another location Will not update
The remote start does not connect to the vehicle it will sometimes it will not at others and it’s 115° where I live so it’s a huge let down not to have it work.
App not connecting , shows driving at location over 10 days ago. App flashes message stating the onboard telematics system is in sleep mode to preserve battery , you can wake up by starting the vehicle but starting car has no impact app is just frozen , have deleted and re installed app but no change
App says vehicle may have been stolen (but it definitely hasn't). Unable to clear notification and cannot use any of the App features. Uninstall Ed and re-installed app but still doesn't clear
Remote says in driving mode even though car is parked and nothing on. Land Rover really need to look into this issue happening to a lot of users
Remote app says its driving so its frozen can not do anything remotely this is the first and last land rover I will have I'll stick with Audi
Remote app says its driving so its frozen can not do anything remotely this is the first and last land rover I will have I'll stick with Audi
Saying my car is “driving” mode and showing the last drive from over a week go. Can not use the pre-warm function at the moment when the car is turned off as the car is still in Driving mode and the app is not noting the current status.
Incontrol app location could not be found. Contacted Land Rover they are stating an issue with Android mobile and they are working on it yesterday has been down for me since the 27th don't seem to be in a hurry to rectify it .
TWO DAYS AGO I STARTED TO GET AN ERROR,NOT ABLE TO LOCATE MY CAR LOCATION,YET IT RECORDS ALL THE JURNEYS. ALSO CHECKED AND MY GOOGLE MAP IS UP TP DATE. I REINSTALLED THE APP BUT THI DID NOT SOLVE THE PROBLEM.
Just filled up with ad blue and the app still says I need to refill. It hasn’t updated.
Remote app says your vehicle can't be located yet other features including vehicle tracking is working. C'mom Mr Land Rover, make it work
Hi. I get the message 'Your vehicle could not be located' on the new app. Yet the older app have no issues. Any advice.
In control app version says vehicle cannot be found. All other functions in use are correct. Appeared to start around 27th June. Have looked for any updates none seem available. I believe version 20.10.1 is currently installed .
In Control App version 2.10.1 states "Your vehicle could not be located". The former app always showed the current parked location. When will the fix for this bug be released?
The Land Rover remote app won’t open
Complete guide to troubleshoot Land Rover Remote app on iOS and Android devices. Solve all Land Rover Remote app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Land Rover, developers of Land Rover Remote.
E-Mail: lradvice@jaguarlandrover.com
Website: 🌍 Visit Land Rover Remote Website
Privacy Policy: https://incontrol.landrover.com/jlr-portal-owner-web/about/privacy-policy
Developer: JLR - Land Rover
70.59% Contact Match
Developer: JLR - Land Rover
E-Mail: info@landrover.com
Website: 🌍 Visit Land Rover iGuide Website
LandRoverRemote 's enhanced features, improved functionality and intuitive interface affords peace of mind, more efficient journey planning and greater well-being for you and your passengers. - Connect your favorite music and lifestyle applications to your InControl account for use in vehicle. - Locate your vehicle in a crowded car park with 'beep and flash' functionality. *Availability and function depending on vehicle capability, software and market. The Land Rover Remote App keeps you in touch with your Land Rover when you're not in your vehicle, delivering greater control than ever before over security and comfort settings. Download the Land Rover InControl Remote App and then log in using your Land Rover InControl username and password to connect to your vehicle. Official Apps are recognizable as originating from "Jaguar Limited" or "Land Rover" or "JLR-Land Rover" or "JLR-Land Rover" or "Jaguar Land Rover Limited". Unofficial apps are not endorsed in any way by Jaguar Land Rover Limited. IMPORTANT: ONLY JAGUAR/LAND ROVER OFFICIAL APPS MAY BE USED TO ACCESS YOUR VEHICLE OR ITS FUNCTIONS. Use of unofficial apps may cause security risks or other harm to the vehicle and its functions. JLR will not be responsible under vehicle warranty or in any manner for any loss or damage you suffer resulting from the use of unofficial apps. We have no control or responsibility over them. Continued use of GPS running in the background can dramatically decrease battery life.