MyArtWalk app not working? crashes or has problems?

MyArtWalk Status

Last Updated on 2021-08-05 by Dr. Heinke Hagemann

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Common MyArtWalk Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MyArtWalk app on iOS and Android devices. Solve all MyArtWalk app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MyArtWalk iPhone Issues and Solutions

MyArtWalk iOS app crashes, not working, errors
MyArtWalk iOS app network issues
MyArtWalk on iOS has black/white screen

MyArtWalk Android App Issues and Solutions

MyArtWalk has errors/crashing/not working
MyArtWalk server network connectivity issues
MyArtWalk has black screen

MyArtWalk iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MyArtWalk app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MyArtWalk app crashes or not working on Iphone (iOS):

Close and restart the MyArtWalk app on iPhone
Update MyArtWalk app to the Latest Version for iOS
Uninstall and reinstall MyArtWalk iPhone app
Update your iPhone to the latest iOS version

Fix MyArtWalk on iPhone unable to connect to server/internet connection issues::

To resolve MyArtWalk network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MyArtWalk black/white screen (blank screen) on iPhone:

Follow the MyArtWalk iOS app troubleshooting guide Here →

MyArtWalk Android App Issues and Solutions

Fix MyArtWalk not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MyArtWalk app issues:

Force Stop the MyArtWalk App
1. On android, goto "Settings" » click MyArtWalk app. » click "Force Stop".

Update MyArtWalk to the latest version on PlayStore

Clear MyArtWalk App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MyArtWalk app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MyArtWalk.

Fix MyArtWalk unable to contact server/ MyArtWalk internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MyArtWalk » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MyArtWalk » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MyArtWalk on android.

Solve MyArtWalk black/white screens issue on Android:

Follow the MyArtWalk android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Dr. Heinke Hagemann, developers of MyArtWalk.

About this app

Create your tailor-made tour through Munich's and Berlin’s contemporary art scene. this app designs the perfect art tour for you based on your personal art preferences, your desired day, your available time and your preferred district. this app has integrated all opening hours – you’ll never find yourself in front of closed doors again. Let this app guide you comfortably from exhibition to exhibition. No more missing out. this app is your reliable reminder for art events. Available in English and German. - The comfortable option: Choose a curated this app (duration approx. 2. 5 hrs. - All current exhibitions at a glance - stay up-to-date and always informed. - Upcoming exhibitions at a glance - put upcoming exhibitions on the wish list so that you don't miss anything.