COFE Reviews

COFE Reviews

Published by on 2024-06-14

🏷️ About: COFE From international franchises to local artisanal brands, find all your favorite coffee brands in one app. COFE offers you smart ordering options from delivery and pick up to catering for larger groups.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
47.9%

😎👌🔥 Positive experience
36.6%

🙄💅🫥 Neutral
15.4%

~ from Justuseapp.com NLP analysis of 14,432 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- The app has an impressive and intuitive UI.

- The idea of ordering coffee ahead or having it delivered is great.

- Some cafes offer discounts and promotions through the app.



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

Unprofessional

2022-05-30

App doesn’t even know if the branch is actually open. I made an order to pick up, and when I arrived the branch was closed. What’s even worse is that they refused to refund my payment and only offered me app credit. Never using it again

Worst ever experience

2022-07-01

Never had worst than this,
Waiting for one hour for my coffee and then receive a call that sorry we dont deliver now!! And it was just 11:00AM , and replied the amount will be in the wallet to order from another place while there is no other options showing to me in my area ??
Waste of time..

Good idea lot of improvement ahead

2022-08-01

It looks like a great idea to order your coffee ahead or to be delivered to you
But COFE itself needs lot of rework, right now it’s not even working after latest update.
If I can’t make an order then it waste only my time trying, i can’t understand how some coffee order are “out of stock/finished”
I never went to a coffee shop and asked for something and they reply sorry we don’t have anymore today.!

Bad 0/10

2022-09-02

Ordered for the first time they took money from my creditcard but didn't make the order, Tried talking to them for longer than an hour and they aren't replying with anything. Unfortunately this will be my first and last time using their app 👎

Useless

2022-10-04

What a useless App & service. An 1hr and 30min waiting + a notification that the “order on the way”, and when the delivery passed the “estimated time of delivery” -which is always 1hr - the customer service respond was “sorry the shop is closed”. I’d advise anyone not to use COFE & use a reliable apps like Zomato or Deliveroo.

Coffee not ready

2022-11-04

It’s the worst app ever. Everytime i order for pick i have to go in and wait for my order to be prepared even though i ore ordered it a long time ago. I complained about it to you many times but nothing changed and the issue waan’t fixed. Worst customer service aa well.!

Very Bad service and experience

2022-12-06

i got a very bad experience with COFE , i was surprised they unfortunately dealing with the worst service provider such as Talabat ! they deducted almost 50$ for this app delivery!! and with that the time to deliver is 1 hour !! after that time they told me the driver left without taking the order !!

hello excellent service 👏🏻

The new update

2023-01-06

I’m very disappointed with the new update it’s very slow the loading takes forever and there is no search option like before where i could simply choose the coffee shop that i want and the branch that i want now i have to keep scrolling until I find it and takes forever to load once clicking on it💔please fix the problem I really loved COFE

App not working during the day

2023-02-07

Used COFE for weeks and built up credits but then it stopped working except for late in evening although these shops are still open. Credits expire which makes COFE useless if not available when needed. Huge disappointment.

Good but...

2023-03-11

I like the idea of the application. However, in COFE , it gives you an option to recharge your “CofeCredit” but the paying option from your CofeCredit is not available.

I hope you fix the issue soon. Thanks.

SOME ISSUES TO CONSIDER

2023-04-09

Ok! I love the idea of COFE but I think you need to add a barcode that can be scanned when I order in-person to add points into my account. That would make more sense and be much easier for me as an account holder.
Also, I noticed a lot of issues when I'm trying to pay with a card, especially when I leave COFE and reopen it. It just deletes the entire order and I have to do it from the beginning, which is overwhelming.
Moreover, COFE takes a lot of time to process the order, and sometimes I don't receive a confirmation through COFE . I have to check my email to see if the order is accepted or not, which is weird!

Thanks,

You have to mention your delivery areas!

2023-05-11

It has to be mentioned in the description that you only deliver to work districts! It was a waste of time to register and order and then to find out that it doesn’t deliver to our to desired location.

Perfect but some glitches

2023-06-11

COFE is wonderful and easy to use, but sometimes the timing of the shops are not synchronized and sometimes the shops suddenly disappear from the map!

Start COFEying

2023-07-13

It makes my coffee ordering faster than before, thank you this app for the amazing experience

5 Stars

2023-08-13

I was hard on this app at first
But when they fixed some of the early problems
I gave it another chance
And I discovered that it’s one of the very few apps that deserves the title
“Best app ever”

The UI/UX designer needs a raise

2023-09-14

Honestly, apart from the service this app provides, COFE build quality is fantastic. Impressive and intuitive UI. The functionality was not up to par at some point, but they’ve sorted it out since. Great job.

Very nice website, could improve tho

2023-10-16

It’s really good I like it but not all the cafes deliver which is a bit sad , and some offers don’t apply to some cafes any ways I like it (;

Errors and loading

2023-11-16

There’s to much loading and errors with The last update

Excellent reward program

2023-12-18

this app has the most generous reward program in kuwait.

AlMudahka

2024-01-18

Thank you this app, you made our life so much easier and saved us a lot of time. 🤍🤍🤍

Loved it!

2024-12-23

Great service and good customer service!



Is COFE Safe? 🤗🙏


Yes. COFE is very safe to use. This is based on our NLP (Natural language processing) analysis of over 14,432 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for COFE Is 43.3/100.


Is COFE Legit? 💯


Yes. COFE is a totally legit app. This conclusion was arrived at by running over 14,432 COFE User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for COFE Is 61.5/100..


Is COFE not working? 🚨


COFE works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with COFE? Post a Review




Features

COFE app understands that sometimes you need your coffee and you need it now! This is why the app shows you your closest coffee shops first, so that you can pick your closest neighbourhood Barista for a quick caffeine fix.

Our COFE delivery option (available only in Kuwait) allows you to pick your preferred beverage from any of your favourite coffee shops.

In addition to ready-to-consume beverages, COFE also offers various other coffee related products, in selected locations, like coffee beans, machines and accessories.

The app uses your location to show you closest coffee shops, offers in-app credit options, and exciting multi-brand promotions.

COFE currently serves coffee lovers across Kuwait, the Kingdom of Saudi Arabia, the United Arab Emirates and Turkey.

COFE offers you smart ordering options from delivery and pick up to catering for larger groups.

We offer our users multiple payment options to make getting COFE as convenient as possible.

Use the COFE Gathering option in the app, and choose from the multitude of brands, especially customised to suit your needs.

For convenient contactless payment, upload COFE Credit into your account and use it to pay for your orders.

Be it office meetings, a family get-together, an evening in with your friends or any other event, COFE and delicious bites go a long way.

From international franchises to local artisanal brands, find all your favorite coffee brands in one app.

Use your pre-loaded COFE Credit (recommended), use your credit/debit card or opt for cash-on-delivery.

Look out for regular promotions, contests, cash prizes and freebies and make the most from of your COFE App experience.

Place your order using the app and get the coffee shop closest to you - to get you your coffee of choice.

  Customer Service/Support
Developer:
Cofe District