Jurassic World Play Reviews

Jurassic World Play Reviews

Published by on 2024-05-16

🏷️ About: The Mattel Jurassic World Facts App is an augmented reality app that allows users to collect and interact with digital versions of their Mattel Jurassic World dinosaur toys. The app features various activities, including a game, an AR lab, and a sound adventure activity. Users can also watch in-app videos and learn fun facts about dinosaurs.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
57.3%

😎👌🔥 Positive experience
24.5%

🙄💅🫥 Neutral
18.2%

~ from Justuseapp.com NLP analysis of 82,508 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Tests out thinking with dinosaurs

- Scan feature is enjoyable for kids

- Has a music and sound toggle option

- Has a variety of dinosaurs



Read 31 Customer Service Reviews 👿🤬😡😠💢😤

4.6 out of 5

No sound

2022-05-22

I have tried downloading JurassicWorldPlay on an my daughter’s iPad and my iPhone. The requirements on for the versions have been met. I have tried turning the music and sound toggles within JurassicWorldPlay on and off. I have tried restarting. I have tried deleting JurassicWorldPlay altogether and then downloaded it again. Why is there a sound and music toggle option but no sound? When I try to play the video clips within JurassicWorldPlay - through the maps icon- still no sound. On top of it it all, the “technical support” makes you submit a form to Mattel for a product you have purchased (like a toy) which doesn’t work for this- because it’s an app. Disappointing for my daughter who has bought a collection of dinosaurs with her allowance money from this company specifically because she loves to scan the feet of the toys to learn more about them. Is there another way to reach support for this?

This game DOES NOT live up to the show!!!

2022-06-23

I got JurassicWorldPlay for my 4 year old son who loves camp Cretaceous. I’ve spent more money on dinosaurs so he can play the game and all it does is give him facts about the dinosaurs. You can’t feed them, put them in the environment. JurassicWorldPlay is flawed because none of the dinosaurs roar at all even when hitting the button. I’ve paid so much money for him to play the game and it isn’t worth it. It not even a game. Just facts about dinosaurs and you have to buy the dinosaurs to unlock the facts about them. There are no puzzles, no feeding, game won’t even roar for us. All you get is facts about the dinosaur that you have unlocked because you bought the toy. Without buying the toy you can unblock the dinosaurs. “ JurassicWorldPlay is not worth getting for a child who loves to play a really game” quoted by my 4 year old son. Not happy.

I’ve encountered a big problem...

2022-07-24

I’ve had JurassicWorldPlay almost since it was released and I’ve never had too many problems with it, asides from the occasional wrong fact. But, a short while ago I got a new phone and transferred all the apps from my old one to my new one. I never once opened JurassicWorldPlay during this time. I wanted to open it to add a whole bunch of new figures, but was stopped by the tutorial. Not unexpected on my part, I figured I would need to start over, but the problem starts here. I’m going through the tutorial and reach a roadblock on the second step where it wants me to look at a dinosaur info screen. Only, I can’t open it. Or anything else for that matter. I can’t even leave the tutorial or switch zones. It even shows me click the tabs, but nothing happens. I’ve tried restarting JurassicWorldPlay numerous times and even deleted then redownloaded it, but to no avail. Help would be greatly appreciated.

No read out loud option!!

2022-08-25

My son is 4 and loves dinosaurs we were super excited to find out the codes on the bottom of his dinosaurs could be scanned. I found JurassicWorldPlay and downloaded it then scanned some of his dinosaurs and the details on JurassicWorldPlay are really cool and exciting but major downfall for us is there is no option to hear the facts or the name to be read out loud!! My son can’t read yet so it’s a bummer because I can’t pronounce the names and it gets frustrating! Please add a read along button for the name and facts it would make JurassicWorldPlay way easier to use for kids who can’t read yet!

Not working…just keeps loading!

2022-09-26

My son loves JurassicWorldPlay. He loves everything dinosaur related, and has almost completed most of the scans. But since the update last week, JurassicWorldPlay won’t open, it just keeps trying to load. I really don’t want to delete JurassicWorldPlay to reinstall it because he will lose his scans.
Review update: Mattel updated JurassicWorldPlay and everything seems to be working again. My son loves the new dinosaurs in the update. Thanks Mattel for fixing the problem!

Greater than expected, but a few flubs.

2022-10-27

Jurassic World may be more movie monsters than real dinos, but they did do their research when making facts for JurassicWorldPlay, mostly anyway. They even happen to mention that Velociraptor had ancestors capable of flight, such as the feathered Microraptor (my favorite dinosaur actually :p). However they do make some mistakes here and there. Tapejara is now believed to have eaten fruit, but JurassicWorldPlay still goes by the now outdated theory that it at fish. Another error is that Gallimimus is referred to as a bird. While extremely birdlike it wasn’t a true bird, rather a bird mimic. Those nitpicks aside I’m actually quite surprised with JurassicWorldPlay. 😁 UPDATE: You’re welcome, Mattel 😉, glad to now I helped.

This is just a nitpick that does not matter

2022-11-28

So in the trailer their was an unidentified ceratopsian that was labeled by the fan base as the following “Centrosaurus, Pachyrhinosaurus, Styracosaurus, and Sinoceratops.” it’s now confirmed to be the Sinoceratops and the toy was labeled in JurassicWorldPlay Pachyrhinosaurus. Well they changed it and it now says Sinoceratops but the model is the same so if they make a Sinoceratops toy but it is actually a Pachyrhinosaurus, I have full competence in this toy line but you can’t just rename something and call it good so please ether change the model and look of the toy or change the name back and come up with a new toy. (I’d go for the ladder.) goodbye and if you’re Mattel thanks for reading. :)

Great but...

2022-12-29

The first time I got JurassicWorldPlay I loved it! Then it started to get weird with more and more things added to it. I do wish it had all the dinosaurs it said you had, because I’m supposed to have a baby Ankylosaurus. IT IS GONE!!!!!! This is annoying because in the facts section it says you have new facts for dinosaur that I don’t have or that disappeared 👻. Though, it is a fun game because of the quizzes and trivia. If I ever have to write a review again, I hope that it’s because I got my dinosaurs back OR that the bugs are fixed. (That the new fun facts I get are four dinosaurs I HAVE!) 😉

Love this app BUT....

2023-01-30

We love JurassicWorldPlay bc of our Dino loving OBSESSED 3 year old!! He knows just about every dinosaur there is and he love scanning all of his dinos, the only reason I have it 4 stars instead of 5 is bc we ALWAYS have a problem with scanning his dinosaurs!! It’s so hard to get it to scan bc the focus is always off, even when it is lined up a lot of the time it will lose the focus again!! We would LOVE LOVE LOVE IT if JurassicWorldPlay could improve on scanner and that way we would be able to scan all his dinos rather than 2 a day bc it literally is such a hassle to get it into focus!!!

I love it but there are things to fix

2023-03-03

I love the game, and I have been collecting dinosaurs for the game for a while. (I have at least 20 Dino toys) the game tests out my thinking with dinosaurs and I live that but it’s there is one thing I would fix. One I have two battle damage dinosaurs that should have their own section because I could not find were my battle damaged Dino toy was, yet it was in Jurassic world section. What annoys me is that indoraptor has its own section and their are only three figures yet battle damaged figures have more then 3 more then triple that and don’t even have their own section so it’s better to find. Don’t get me wrong though I love this game, I just wish that would be fixed. 😁👌⭐️
UPTADE: while writing this I realized I forgot one thing that I wish would be fixed. Another thing I want fixed is how some dinos look, for example my Jurassic would T. rex is a brown color yet when I scanned it I got a yellow T. rex with a red ish back same with another Dino that I forgot the name of but it is dark brown but when I scanned it it was gold. May you please fix it because sometimes I can’t even recognize my dinosaurs, anyways I live the game just a few fixes to be made.

Can’t get past the tutorial( update fixed)

2023-04-01

I just downloaded JurassicWorldPlay and I can’t get past the second part of the tutorial. It says “These are all the dinosaurs in the park. Let’s take a look at them.” And it gives me an option to touch the first dinosaur but It won’t allow me to press it and then the whole app ends up freezing. Problem has been fixed! Love JurassicWorldPlay and works amazing! My son was beyond excited

This game is the best game bro

2023-05-03

Do you know why I think this game is one of the best games adult first it doesn’t include Internet no that’s just almost all my games include Internet when I’m home and you have a weekly dinosaur a weekly I mean you can have it for like the whole entire week this is that crazy there’s more that I can say about this game I mean the toys are incredible and I love Mattel I mean I know people can love Hasbro’s but I love Mattel more

1 Thing Could Help Make This App Perfect

2023-06-03

My son loves JurassicWorldPlay. He LOVES scanning dinosaurs with the scan feature. Except when he scans ones that he’s already scanned before, the icon appears on the screen saying “Dinosaur Already Collected” and it blocks the dinosaur right in the middle of its roar, which is the best part. It’s kind of a buzzkill for him. We all know he’s already collected it—there’s really no need for the constant reminders. PLEASE remove this from repeat scans so kids can fully enjoy the scan experience each time. Thank you!

Aside from this, this is an extremely cool app that’s interactive and educational!

Very cool!🦖🦕

2023-07-05

Let me say that Jurassic World facts is an amazing app! I have a lot of Mattel Jurassic World dinosaurs and I scanned all of them. The quizzes are cool and I just need a few more to go 😀.
So its cool 😎,even though many other people think 🤔 this is dinosaur garbage just because few of the facts are false. The virtual-reality dinosaurs are very nice and it makes me think I’m really in Jurassic park. There are no ads so its even cooler. I really like it so I rated it 5 stars . It’s one of the best apps from Jurassic World

Amazing app, please read description.

2023-08-05

I love JurassicWorldPlay and it’s really cool but some of the facts are a bit off. I am decently sure the velociraptor was not 6 feet tall. I like how you can add dinosaurs to your wish list, but could there possibly be a feature within JurassicWorldPlay to view your wishlist and favorited dinosaurs? There could also be stuff like feeding you favorite dinosaur or playing with it or something. This is a great app for people who love to collect dinosaur toys 👍🏻👍🏻

This is a great app!

2023-09-06

But, some one of these questions really bothers me, it’s just a small mistake. I have a screenshot and I would post it here, but I can’t. Anyways, the questions states, “The Velociraptor isn’t a pack hunter, but a solitary creature.” And the answer IS True. But the answer SHOULD BE False, I’ve done my research on Velociraptors and they are pack hunters, it even states it in the movie. That’s just one small little issue I had, but otherwise JurassicWorldPlay is great, if you have a collection of these toys especially.(I only have the Indoraptor.)

Much better than expected, but there is a slight bug :)

2023-10-08

Ok, this is a great app. I thoroughly enjoy scanning my dinosaurs and learning more about them, the videos are entertaining, and the quizzes are a great way to pass the time. However, there is a bug I’d like to report. On the Primal Attack Tapejara’s page, the listed facts are about the Gallimimus. This actually made me laugh when I first noticed it. Anyways, this game is great, keep it up, and please fix this bug. Thanks!

It won’t let me update it

2023-11-08

I saw the newest update for JurassicWorldPlay and I was really excited but I tried to update it later in the day and it didn’t let me and it also said that it got taken off of JurassicWorldPlay Store I wasn’t in the best mood when I saw this because I buy the figures for JurassicWorldPlay and JurassicWorldPlay isn’t working. I preordered the primal attack sarcosuchus and it will be delivered November or December and now when it comes I won’t be able to use JurassicWorldPlay and that is basically one of the reasons why I wanted the figure 😤

App will not load after updating to 2.8.0--RESOLVED

2023-12-10

My son absolutely loves JurassicWorldPlay. However, after updating to version 2.8.0, JurassicWorldPlay will not load. When we try to open JurassicWorldPlay , it stays stuck on ‘loading,’. We have 2 iPads (version 14.6), and we have the same problem with both iPads. This latest version does not appear to work on the iPad! My son is very sad it is broken. Please fix the problem!

UPDATE: The latest version, 2.8.2, now works for us, thank you for the quick response! My son is very happy exploring the new dinosaurs. :)

Newest Version isn’t working!!

2024-01-10

I’ve had JurassicWorldPlay for my son for almost a year now and we have never had any problems. Now with the new Dino escape version which is only a week old, JurassicWorldPlay won’t load at all. I click on JurassicWorldPlay and it shows the doors of camp Cretaceous moving back and forth and it just says loading at the bottom. I’ve let it load for over an hour and nothing! I’m on the newest version of JurassicWorldPlay and have updated my phone to most current running system Apple has released on the iPhone. Can you guys please help with this?!?!

Scanner rarely works. Decals are too small and camera will not focus.

2024-11-17

I don’t know if this applies to all phones however my son has dozens of these toys and the only ones that we can get the scan are the very large ones. There is no option to focus or switch camera lenses you were using within JurassicWorldPlay so you were stuck desperately trying to scan a sticker that is too small and will not register with JurassicWorldPlay regardless of lighting, angle, or distance. I am currently using an iPhone 12 Pro Max. This seems like a really cool and fun feature however there needs to be an update ASAP.

Bugs

2024-11-17

Same compliant as before. Some dinosaurs aren’t show in the collection and the only say to it them is to scan a second time which is so annoying. The dinosaurs I seen this happen to is T-rex 2 (Epic Roaring T-rex) Carnotaurus 2 (Carnotaurus Toro figure) and Baby Ankylosaurus (Bumpy Ankylosaurus) These are just I have seen. According to the toy fair and many leaks, you are releasing the following : Sinoceratops (new color and movie based model) Troodon, parasaurolophus, gallimimus, baryonx to name a few and I am concerned cause none of them are in the game ( also I am missing 3 raptors) so long story short : you need a bug fix

Great app, but sound issues

2024-11-17

My 3 yr old loves dinosaurs, and because of JurassicWorldPlay he is learned more about his hobby and loves collecting the dinosaurs ( great way to bribe the kid 😁). The only down side to it is the spin does not work properly. You can only hear sound when using headphones . I have no other issue with only other apps. I’ve tried checking the setting and everything is on, and Ive tried deleting and downloading it several times and still no sound. If the sound worked I would definitely give it a 5.

What I like, wish, and hate... please read.

2024-11-17

*Kind of long* Okay so after I downloaded this I was welcomed by a happy little D.N.A guy, that welcome was absolutely amazing! That gave me a good feeling about this game. The facts are great and I love the quizzes BUT, it gets pretty boring after only a little bit! What I want is feeding and leveling up all reptiles, battles, something online/multiplayer and a story line/ plot. On the other Jurassic game is like that and I spend HOURS on that game! Please update this then, this will be the BEST Jurassic game ever! I see potential in this, thank you for reading! 😉

Awesome! But needs more dinosaurs

2024-11-17

Mattel! Thanks for the amazing Jurassic Park app! I am learning so much about dinosaurs! But there is one little problem... all dinosaurs aren’t on here! The Trodon is missing, and that’s a pretty big deal to me since I just went to see Jurassic World Live Tour ( Genie is awesome!). Anyway I still love JurassicWorldPlay, but could yo add some dinosaurs that are already unlocked? I can’t find much of the action figures in my area and I really want to unlock Blue. Thanks!

Thank you Mattel😊🦖🦕

2024-11-17

This is probably one of my favorite games ever and the figures are stunning I love to see the figures in the game and the models are so unique and the amazing in the game too and you didn’t just make like a half a job work on the games models or the figures and I love how you made them spin around to see the hole creature if the was one thing to add to the game is please do an AR mode like Jurassic World Alive you don’t even need to make more unique animations or sounds if you do an AR mode but please do that, thank you Mattel and keep bringing smiles to our faces with more updates and more toys keep up the good work your the best and I shall keep buying my top favorites are the primal attack albertosaurus and number one is Bumpy thanks Mattel for everything😊I also really like the unique roars that you’ve been doing for primal attack and Camp Cretaceous as I said please do more and I WILL keep buying the Mattel line up👍

Great app, but some facts are wrong

2024-11-17

I like JurassicWorldPlay but the facts are off. I only saw issues with the heights of different dinosaurs. JurassicWorldPlay says allosaurus is roughly 6.5 feet tall. It says spinosaurus is around 11 feet tall. It says triceratops is around 11 feet tall. It says velociraptors are 6 feet tall. The allosaurus was nowhere near the height of a raptor, going off the movie. The allosaurus is more around the height of 12-14 feet if I remember correctly. Triceratops was a little shorter and spinosaurus was around 20 feet tall. I can’t picture a 26 foot dinosaur running around shorter than most nba players. Lastly, this one is a nitpick but the indoraptor wasn’t created by ingen, it was made by dr wu. I’m sorry for such a long response but I just needed to clear that. Oh, and the dinosaur sounds don’t match the species well. I know it may take a while but it would be nice to use the same calls as in the movies and for dinosaurs not from the movies maybe if it’s a similar species or in the same genus it would have the same sounds. I always wonder why every large carnivore uses the trex roar, like the spinosaurus doesn’t use its own call? The gallimimus sounds really odd and doesn’t have that chirp from the movie. I know it’s a long response but I’m sorry these sounds and incorrect information just bother me. JurassicWorldPlay is great and it’s a great way to go with the toy line. And, did I mention how much I like the toys? They’re incredible! Great work Mattel.

Ken
2022-06-06

Cannot drive the car/ unresponsive. Since you drive to unlock new dinosaurs the game is unplayable.

Chastity
2021-06-22

Can not get past Mr. DNA. App crashes when clicking on the first option. I have deleted and downloaded the app again for it to do the same thing. My son has a ton of dinosaurs he would like to scan that he recently got for his birthday.. Any suggestions??

Debbie
2021-06-08

The app was working for my son to scan dinosaurs but now won't go past opening the doors to the app. We were also unable to scan the apatosaurus when it was working. Very disappointed as son wants to scan three new dinosaurs. Any help would be appreciated thanks

Jen Dyer
2021-06-05

Cannot get past the Mr. DNA making you select the Carnotaurus. Then app crashes.



Is Jurassic World Play Safe? 🤗🙏


Yes. Jurassic World Play is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 82,508 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for Jurassic World Play Is 30.0/100.


Is Jurassic World Play Legit? 💯


Yes. Jurassic World Play is legit, but not 100% legit to us. This conclusion was arrived at by running over 82,508 Jurassic World Play User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Jurassic World Play Is 52.2/100..


Is Jurassic World Play not working? 🚨


Jurassic World Play works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Jurassic World Play? Post a Review




Features

- Collect and unlock digital versions of Mattel Jurassic World dinosaur toys by scanning the DNA code on the toy

- Hear the dinosaurs roar, watch them move, and learn fun facts about them

- Explore the AR Lab and view your dinosaur in 360°, hear the dinosaur roar, and check out X-ray Mode and Thermal Mode for an even more in-depth look at your dinosaur

- Bring dinosaurs into your world through AR with the Dinosaur in Your World feature

- Play the Wild Capture Ride™ game and try to capture digital versions of dinosaurs while collecting Amber Eggs for energy

- Create your own soundtrack with the Sound Adventure activity

- Enjoy a new digital dinosaur unlocked each week with the Dinosaur of the Week feature

- Watch in-app videos featuring epic dinosaur battles, music videos, and scene re-creations.

  Customer Service/Support
Developer:
Mattel, Inc.

Contact e-Mail:

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