Contact Harry Potter Support

by RickinLA

But! Just like their compatriot developers the developers of this game are greedy! You can’t play this game without dropping lots of money for the privilege! And there’s ways that the game does not work as the rules state. The chocolate frogs for instance. You can’t knock them off the board no matter what you do. They’ll get knocked off the board unexpectedly and for no discernible reason! Supposedly you are able to knock the frogs off by matching three jewels next to them but, I’m here to tell you, it does not work! Overall it’s just not worth the amount of money you’re forced to spend and their own rules are ignored by them!! Go figure!!

After spending more time playing this “game” I’m absolutely amazed at just how much the game is skewed against the player. To say the developers outright cheat the player is not unfair. The so called “clear stones” are nothing more than a way to make the player lose points. They claim they’re used to give you more playing opportunities but they do just the opposite. They are not calculated correctly and are willy nillie tossed out without discernible reasons! It makes no sense and was programmed to mislead and cheat! Why? Why this need today to screw over the public? Simply to get more of our hard earned money! Pure & simple!

by Eac97

I have a love hate relationship with this game. It can be challenging, which I like, but it can be redundant at times as well. I feel like you don’t get enough coins through gameplay so you get to a point where you feel like you have to spend money. Some levels it seems like you HAVE to have some type of powerup and if you don’t, good luck. I’m okay with a challenge but I also am not the type to try for weeks or months to pass a level. I think either more coins or more powerups need to be achievable through gameplay and events. My BIGGEST problem is that since it updated last it will not let me play. The game just won’t load. I’ve tried everything I can think of. Restarting the app, restarting my phone, playing with WiFi, with just my 5G, airplane mode, I’ve uninstalled and tried reinstalling multiple times over the last week and if anything that made it worse. I’m now logged out of my account but i can’t reach out for support because it won’t load me into my account. This is my only way to reach out for assistance because I’m losing out on the gameplay and if you are like me and are in a club that has weekly trophy minimums I am at risk of being kicked out of my club. Please fix this!!!!

by OneStoneKiller

Let me start by saying this review is not the typical railing against ad-based games in general. I understand the need for monetization and respect a developers preference to release a game as “free” but ad-supported. Having said that, the way this game treats ads is clunky, frustrating and prone to utter failure. The gameplay is enjoyable, visuals are impressive but the game is created in a way to push the user to click on an ad to extend a board (i.e. watch this ad for 3 more moves). The amount of times that this process has failed on me cannot be coincidence. I will be conveniently one move away from completing a particularly hard level so will click the ad to extend. The game will fail or lock up immediately after the ad plays or the ad will play through but will fail to provide the reward once the ad completes. It is also ridiculous that although I touch nothing on screen while the ad is playing the game will still try to kick me to the App Store for the ad that just ran. If I exit out via the Done button THEN the game will fail and force me to restart thus losing the reward and my progress on the ridiculously hard level that prompted me to suffer through the ad to begin with. I shouldn’t be surprised since this tends to be typical of Zinga games in general but this one is frustrating enough to force me to write this review. Hope this helps someone avoid this frustration in their lives and I will be deleting this one from here.