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Contact DigiLocker Support


Company Name:

About: DigiLocker – A simple and secure document wallet for Citizens. DigiLocker is
a key initiative under Digital India, the Government of India's flagship program
aimed at transforming India into a digitally empowered society and knowledge
economy.


 
  2026-05-21

DigiLocker Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit DigiLocker Website

Privacy Policy: https://www.digilocker.gov.in/about/privacy-policy

Developer: National eGovernance Division, Government of India




Privacy & Terms:

https://digitallocker.gov.in/





11 Most reported problems 😔💔

3.3 out of 5
BORADE RAGINI DIPAKRAO
2026-04-08

UNABLE TO DOWNLOAD ORIGINAL UPDATED DV

Shahabaz Khan
2025-11-07

I am unable to fetch the UMAG with Digi locker. This app asks me "verify your Aadhaar to enable authentic document access" I am already verify also its not succus to Loging so kindly resolve the issue propriety basis,

KHIROSHA RAJ
2025-10-23

I am unable to fecht my CBSE Certificate with Digilocker attachment in Odisha Scholarship site. Tomorrow will be the last date to submit my Applocation. Pls. help me.

Gouthami E
2025-09-27

i need to download my pan from digilocker but getting a error saying that the pan card DOB do not match with Aadhard card ...help me resolve this issue , i know my pan is linked with aadhar card

PRABHANJAN.H.M
2025-09-24

Good evening sir/mam my UG degree certificate is not showing on digilocker and my cgpa is also not showing like 5th and 6th semesters so please solve the problem and my 1st semester result is also not showing and please solve the problem of me and should i raise the complent in my college and can you please help me

Alok Raj
2025-09-05

Subject: Issue in Fetching Class XII Marksheet from DigiLocker Respected Sir/Madam, I am a student from Jharkhand and have completed my Class 12th from JAC Board. I am trying to issue my Class XII marksheet through DigiLocker, but I am facing an issue. The roll number format of our board does not match the examples provided on DigiLocker, due to which I am unable to fetch my documents. I kindly request your assistance in resolving this issue so that I can access my marksheet through DigiLocker. Thank you for your support. Yours sincerely, [Alok raj]

Ankit Saini
2025-08-05

my digilocker acount ANKITSAINI CONT-9785989241 I HAVE SIX ACCOIUNT ACTIVE IN MY DIGILOCKER ACCOUNT PLEASE DELETE.

NIlesh Singh
2025-07-11

up scholarship otr me Localhost 3146 error kyu aa raha hai

Bad maintenance

2025-03-01

by Worst Create

Too worst technical communication for creating a account terrible hard many times try to open the account each and every time make more complication so long time I wait almost I spent almost 45 minutes. I wait for create account. Still didn’t work so bad who recommend this app to connect for another things?

It should be accessible internationally

2025-03-02

by Gallu0007

When we have user and password and we are traveling internationally it doesn’t open ? How can we verify when bank needs documents for tax purpose .Developer pls make this app accessible when we are not in India .Any updates it gives us 403 error

Need alternative to open it

2025-03-03

by Django1028

They ask for otp while trying to open, even though I have security pin, it doesn't let me open it. I live in USA and want to access my doc but cant do it because my number is back in india. Really irritating




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  1. Pulling issues faced by users like you is a good way to draw attention of DigiLocker to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a DigiLocker customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DigiLocker.


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