CBORD Patient Reviews

Please fix the bug that keeps defaulting to the bday month “December” when I try to create an account. I’ve tried to enroll several times and once I put in info, my birthday month defaults back to December. Not cool. I saw someone review with the same issue.

I was excited to try CBORDPatient. I registered with no problem however no menu ever loaded. I’d close CBORDPatient , reopen, have to register each time, and still no menu. Waste of time

When you try making an account and
Put your birth month in, it defaults to December and then it tells me my info is incorrect. Someone left a review in May asking to fix it and now it’s September. Why develop an app if it doesn’t work correctly. I’ll be deleting since it’s useless. Come on CBord, fix it Sinai can order my food in the hospital since I can’t talk to orde over the phone. So disappointed

Even though my hospital offers this no one can seem to give me a facility ID so we can even finish signing up. It’s so frustrating! My mom is legally blind (and yes she could and has asked nurses to read the menu) but CBORDPatient would give her more independence with my help. There seems to be a communication error between the hospital and CBORDPatient creators. 5 stars if I can get an ID to complete sign up!

Day 1: It was easy to sign up. I was so excited about CBORDPatient because I wouldn’t have to call and wait on hold or feel rushed on the phone about placing my food orders! The first day I sign up for this service, I was able to get on and actually browse ONCE! I had to close out because I had a phone call so I logged back in and everything that I added to my “cart” had disappeared! I also couldn’t get the whole page to load very fast and once it did then when I would try and go back to another section then I’d loose parts of another section of the menu! UGH!!! So FRUSTRATING!!!
Day 2: I tried again at breakfast and everything loaded beautifully! One problem the build your own omelet option isn’t available on CBORDPatient , UGH! So I ordered the wrong omelet and had to end up call down to dietary anyway!!! So, it’s fun to look at if I can get it to load but not a good idea to actually place your order with because it messes things up!!!

I’ve been at the hospital for several days now, I’ve tried to use CBORDPatient everyday to order but the date of birth box will no load correctly no matter what I try even after talking to someone about it. I’ve red downloaded it many times, reset it, checked my numbers I’ve put in, still wont work.

iOS developer team pls look into your on boarding flow. The information that I’ve entered 5 times is correct and CBORDPatient is still saying the information is incorrect.

Totally waste of time :/

Please work on this project again

Either this application is coded terribly or they never train hospital staff how to use and help patients use it. I followed exactly what the hospital instructions said and couldn’t even finish account creation. Nobody knew how to help but they ar medical staff and shouldn’t have to be helping people figure this out.

Who ever wrote this did an awful job, can’t even sign up because all the values for the birthday are hidden and seem to change everything else once I finally get the month or site right, extremely frustrating.

Freezes on the first menu page in latest iPad OS.

Couldn’t even create an account for my daughter because she was under the age of 13. It kept me wanting me to put my information in which obviously wouldn’t work because I wasn’t the one who was admitted. Just another junk app

After putting in all my information correctly I got a message saying it did not match a current patient.

When we tried to register, the scroll wheels for the birthday were all white so we couldn’t see what date we were entering and therefore couldn’t register. iPhone 8

CBORDPatient does work. Looks well. A few bugs. When inputting your MRN # make sure it’s your MRN #. Not your MR #. Two different #’s. For example mine was XX-XXXXXX.

Signup was easy (hospital gave clear instructions which helped), ordering food was easy. Only problem is sometimes you have to hit “refresh” once or twice to get it to load. Otherwise works great

I would have given it 5 stars however it doesn’t have a place for me to add a note like don’t forget an item, as at Banner Desert there was a period they were forgetting let’s say syrup if I ordered pancakes.

I am not sure why so many people had such a difficult time using CBORDPatient . It worked great for me. It took me a minute to figure out how to make an account but once I figured it out CBORDPatient made ordering meals a breeze for the whole 2 days I was in the hospital (for anyone struggling trying to make an account follow the instructions on the back of the hard copy of the hospital cafe menu the hospital gives you. I somehow managed to over look those institutions my first few attempts trying to make an account).
I really loved that CBORDPatient had a picture for each of the food menu items, and that it could let you physically see your order before sending it in. It really helped me be more decisive and ensure I didn’t forget anything I wanted 😊

Downloaded CBORDPatient , it was super easy , made my order ,got my order didn’t wait to long for my food.

My first time using CBORDPatient . I loved looking at the items before I ordered them. So easy to select what I wanted as I went through each category. I liked how I knew how much of each category I could order. It was so helpful! I also got my food really fast! I’d totally use it again.

I was easily able to download CBORDPatient , set up my own account and order all meals for the next day in about 15 minutes. Very simple and easy to use. I did notice that there was a harder time ordering in the morning vs the day before. Being in the hospital for many days I tend to walk up early, like 5am. I realized I’d forgotten to order breakfast the day before for that morning, and it took a few tries to get CBORDPatient to take it. Overall a very pleasant experience and I raved about it to all the nurses that helped me.