Bitcoin Wallet app not working? crashes or has problems?

Bitcoin Wallet Status

Last Updated on 2021-03-30 by LUMI TECHNOLOGIES LTD

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Common Bitcoin Wallet Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Bitcoin Wallet app on iOS and Android devices. Solve all Bitcoin Wallet app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Bitcoin Wallet iPhone Issues and Solutions

Bitcoin Wallet iOS app crashes, not working, errors
Bitcoin Wallet iOS app network issues
Bitcoin Wallet on iOS has black/white screen

Bitcoin Wallet Android App Issues and Solutions

Bitcoin Wallet has errors/crashing/not working
Bitcoin Wallet server network connectivity issues
Bitcoin Wallet has black screen

Bitcoin Wallet iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Bitcoin Wallet app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Bitcoin Wallet app crashes or not working on Iphone (iOS):

Close and restart the Bitcoin Wallet app on iPhone
Update Bitcoin Wallet app to the Latest Version for iOS
Uninstall and reinstall Bitcoin Wallet iPhone app
Update your iPhone to the latest iOS version

Fix Bitcoin Wallet on iPhone unable to connect to server/internet connection issues::

To resolve Bitcoin Wallet network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Bitcoin Wallet black/white screen (blank screen) on iPhone:

Follow the Bitcoin Wallet iOS app troubleshooting guide Here →

Bitcoin Wallet Android App Issues and Solutions

Fix Bitcoin Wallet not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Bitcoin Wallet app issues:

Force Stop the Bitcoin Wallet App
1. On android, goto "Settings" » click Bitcoin Wallet app. » click "Force Stop".

Update Bitcoin Wallet to the latest version on PlayStore

Clear Bitcoin Wallet App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Bitcoin Wallet app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Bitcoin Wallet.

Fix Bitcoin Wallet unable to contact server/ Bitcoin Wallet internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Bitcoin Wallet » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Bitcoin Wallet » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Bitcoin Wallet on android.

Solve Bitcoin Wallet black/white screens issue on Android:

Follow the Bitcoin Wallet android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at LUMI TECHNOLOGIES LTD, developers of Bitcoin Wallet.

About this app

Buy, exchange, and manage all your crypto funds in one place - in Lumi Crypto and Bitcoin Wallet. 1. You can use Lumi Wallet to send, receive, manage, and exchange Bitcoin, Ethereum, Bitcoin Cash, and more than 1200 ERC20 tokens. Lumi Bitcoin and Crypto Wallet is a secure and trusted cryptocurrency wallet. Buy Bitcoin (BTC), Bitcoin Cash (BCH), Ethereum (ETH), Tether USD (USDT), USD Coin (USDC), Dogecoin (DOGE) and more via Apple Pay, debit or credit card. 2. Build your crypto portfolio without leaving your secure wallet with low fees and exchange within 15 minutes. You can buy Bitcoin, Ethereum, Stablecoins, and Defi (decentralized finance) tokens directly from the wallet. United States Dollar (USD), Australian Dollar (AUD), Canadian Dollar (CAD), Swiss franc (CHF), Euro (EUR), Pound sterling (GBP) and more. Crypto to crypto exchange (1200 coins and tokens). Protection of your funds is a primary focus of our cryptocurrency wallet: we encrypt and keep private keys exclusively on your device. All your crypto funds are protected with high level encryption and cryptography. We’ve created the most user-friendly blockchain wallet. BUY CRYPTOCURRENCY WITH APPLE PAY OR YOUR CREDIT CARD. Fixed exchange rates for more than 100+ pairs. Maximum simplicity and consistency of each element is our mantra. We are more than happy to get in touch with you via Telegram (@lumigroup) or Twitter (@Lumi_wallet) - drop us a line and let’s have a chat!