Contact British Gas Support
Company Name: BRITISH GAS TRADING LIMITED
About: .
British Gas Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit British Gas Website
Privacy Policy: https://www.britishgas.co.uk/privacy-policy.html
Developer: British Gas Trading Ltd.
3 Most reported problems 😔💔
Terrible
by Fabian.ok17
British gas is terrible all I’ve had is no resolve answers. I’ve had my power go out about 5times in the passed week and they are reluctant to have someone come down to check it out but instead be frustrated with me when they are explaining something that should be their job they are being paid for to do over the phone to me.
New app can’t open
by Joe Ac.
I get a message saying to download the new app, click it, and the store says not available. The welcome message says I’m still free to use the old app however the developers forgot to put a close button on the pop up so I literally can’t use the app anymore.. just one big pop up welcome message
App doesn’t work
by Johnnienarine
I installed and reinstalled and keep getting “We can’t display your account details. Tap below to try again”
Contacted the British Gas through the web chat and they were very unhelpful.
They advertise the app and claim it’s so useful - maybe they should have developers update it so people can actually use it.
Have a Problem with British Gas? Report Issue
Why should I report an Issue with British Gas?
- Pulling issues faced by users like you is a good way to draw attention of British Gas to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a British Gas customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using British Gas.
