MoveSpring Reviews

MoveSpring Reviews

Published by on 2024-12-04

🏷️ About: MoveSpring is a step and activity challenge platform for companies and organizations. Connect a wearable device and compete in step challenges as a group.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
52.0%

👿🤬😠 Negative experience
33.4%

🙄💅🫥 Neutral
14.7%

~ from Justuseapp.com NLP analysis of 294 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Amazing motivator

- Easy to use interface

- Motivates users to be more active

- Pulls steps from Apple Health seamlessly

- Fun way to track activity

- Friendly competition with chat



Read 22 Customer Service Reviews 👿🤬😡😠💢😤

3.9 out of 5

No support for iPad, even for the web

2022-05-22

In the short amount of time I have had MoveSpring , about a month, I’ve had to contact “support” twice. The first time was because the mobile app does not work correctly on the iPad. The activity information doesn’t not center correctly. So when I slide from one activity screen to the next I’ll get half of the first screen and half of the second screen. Their support stated that “…we do not scale our mobile app to fit the iPad screen.” After explaining to them that this occurred wether or not MoveSpring was scaled up. They then told me to either use the mobile app on an iPhone, which I don’t have, or log in to their website from a desktop computer.

This led me to the second “support” contact. I created a webpage shortcut for my iOS Home Screen that pointed to the login page on their site. But when attempting to login, I kept getting an error from their website that “An unknown error has occurred.” When explaining to them using detailed steps of exactly what I did, including screenshots, they basically brushed me off tell me again that they don’t support iPads. I even went so far as attempted to test the webpage shortcut on a coworkers iPhone and still got the error when attempting to login, but it fell on deaf ears.

Both the application and webpage have since been removed since this app won’t support iPads, even for the website.

Constantly breaks with sync

2022-06-23

I try to use my Fitbit it constantly has issues so then I have to change to sync with Apple Health. When I try to resync with my Fitbit it asks if I want to allow like usual I tap allow and the button depresses but nothing happens. I can hit it 500 times and nothing. Try to restart MoveSpring restart my phone etc. every once in a while it will work and then I can re-sync. This just started about a month ago. I try it with other devices like garmin etc and does the same thing you tap allow button depresses but nothing happens. Very very very frustrating. So at this point it just works with my phone. I then have to use a third party app to sync my Fitbit stats to Apple and sync. Might as well just remove all the other device options since none of them work correctly.

Navigation needs work

2022-07-24

Not clear how to navigate in many instances. For example, if you want to see how you stack up individually against other people it is not clear how to get that list. I have stumbled upon it twice. How I got there, I have no idea. Also, chatting with teammates is not clear either. Nice app, but needs a lot of work.

Fun way to increase activity

2022-08-25

I used MoveSpring as a way to compete with my friends. It was very easy to set up with my Apple Watch and communicate with one another throughout MoveSpring . I was also surprised how much it motivated me to take more steps throughout the day. I would definitely recommend this to any group looking to challenge themselves in a friendly and fun fitness competition!

Love using MoveSpring!!

2022-09-26

I started using this application last month as a way to keep myself motivated as well as keep in touch with/“compete” with friends — it has exceeded my expectations!

MoveSpring is extremely easy to use and well designed. I would highly recommend it to anyone!

Wow!!

2022-10-27

I highly recommend this app! It has been so motivational! It has always been a struggle for me to feel motivated to workout during the winter months and MoveSpring was just what I needed! I found it very easy to use and I am someone that tends to have trouble with technology! Highly recommend setting up a challenge for you and your friends!!

Great Customer Support

2022-11-28

My applewatch stopped synching with the Health App, therefore it did not update my steps in the Activity and this app apps. I wrote them and Aubrey got back to me and together we went through all the possible reasons why. She was very patient. We were able to figure it out. Apparently my Bluetooth got turned off. LOL.

December 5, 2020 update

2022-12-29

After the “bug fix” of the most recent update, MoveSpring will no longer open on my iPad. It only shows the title page, then shuts down. Please create another update so it’ll open again!

Update: my iPad has been updated and MoveSpring works great again! Thanks !

Movespring is bringing fun back to wellness!

2023-01-30

What a great solution to incorporate at your corporation. It was very easy to onboard our staff members and get them to join my step challenge. Really love the leaderboard aspect and having visibility of all the teams and their step performances. Sometimes when wellness programs are brought into the workplace they tend to lack fun. this app is a ton of fun and I look forward to challenging some of my co-workers!

Great way to track your challenge!

2023-03-03

I loved MoveSpring to track our challenge. We could chat with one another and encourage each other. It tracked all your exercise and calories. The only downside is you have to actually open MoveSpring every day to sync, it doesn’t do it in the background.

Favorite stepping app!

2023-04-01

Love this platform to get me active!! Working from home can take a mental toll so i love having something to monitor my activity when i get out. With the nice weather coming i can’t wait to see how many steps i can manage and have a fun competition at work!

A little competition goes a long way

2023-05-03

My group just finished a 14 day step challenge, and to say the competition was hot would be an understatement. MoveSpring motivated me to get up early, walk places when I could, play with my dog more, and just generally be more active. MoveSpring was really easy to use and I love how we could see each other’s activity even if people had an Apple Watch, Fitbit, etc.

I LOVE THIS APP!

2023-06-03

Any company and/or organization that have competitive athletes would love MoveSpring. It also gives colleagues to interact by motivating others or giving tips on the group chat. I mean this is an app for anyone because it gets people motivated to work out. Also the customer service support answers quickly for any app issues so that’s also a plus!

Great Technical Support

2023-07-05

When I first downloaded MoveSpring , I was having issues with my dashboard often finding a white screen, through the diligent efforts of the tech support, it was determined my issues lay at the feet of the Wi-Fi system. We work together to find a solution, and I’m happy to say MoveSpring works. Can’t say enough for the support that I received!

Five Stars for MoveSpring!

2023-08-05

I recently completed a 2 week this app challenge with a group of friends. I enjoyed the experience very much and look forward to another in the near future. I love being able to participate in challenges like the one I just completed with friends who may be using different fitness trackers. MoveSpring provides opportunities for discussion and connection and it is user-friendly. I would absolutely recommend!

Great app and awesome support team

2023-09-06

My app was defaulted to collect steps from my iPhone. One I connected it to my Fitbit newer records got pulled from Fitbit but the old records were still reflecting records from my iPhone. Contacted customer care over chat and within minutes got my last 7 days records synced from Fitbit to my this app app. Great speedy support from the team. Awesome work guys!!! As a feedback if team can expose a sync button for older records will be great.

Fun and beautiful app

2023-10-08

I definitely find myself taking the stairs more lately! this app pulls my steps from Apple Health seamlessly and I love seeing the extra metrics, like how I’m doing this week compared to last week, or my personal best for steps this month. My favorite part of MoveSpring was using the chat with my group to motivate each other, or more often, engage in the spirit of friendly competition. MoveSpring ’s design is beautiful and the illustrations for the challenge made it that much more exciting to have reached my goal.

Aesthetically pleasing app. Easy to use. Fun

2023-11-08

I used MoveSpring to compete with my friends. We all have different activity trackers - Apple Watch, fit bit and phone - this made it easy for us to compete. The interface is beautiful and easy to use. I liked all of the additions in MoveSpring - they motivated me and made me want to check MoveSpring everyday. I would highly suggest MoveSpring to anyone trying to track their activity in a fun way. It pushed me to be more active than i usually am. I experienced no bugs or issues while using.

Love, love, love this app!!

2023-12-10

I cannot say enough great things about MoveSpring!! I’m currently engaged in a team challenge amongst a small group of colleagues and what an amazing motivator this has been! I’m literally walking on a treadmill, getting in my steps as I type this review. When other friends and coworkers heard about our challenge, they wanted in. When my kids heard about it, they too wanted in! I’ve now bought them fitbits and we’re all exercising more as a family. This is a true genius idea I only wish I’d thought of first!

Thank You MoveSpring!

2024-01-10

Need a great app to get your people moving? Try this app.

It’s exactly what I hoped it would be. this app let’s me inspire, encourage, communicate and motivate. Despite the Covid-19 pandemic, this app has been a wonderful partner in a difficult time. They have been responsive and clear with direction to help me launch my project. Having an app that works across so many platforms is a huge bonus. Great metrics and tools.

Well done!

Easy to use and a lot of fun for our team

2024-12-18

We did a two week challenge for our team and it was easy to setup and track! The team was engaged and we all beat our average daily steps due to the competition!

Awaken the Giant within!

2024-12-18

Cheers to the this app team for creating healthy competition among my teammates! Walking and running has never been more fun, and being able to challenge one another outside the scope of work has brought us closer together as a family! Great Job guys!



Is MoveSpring Safe? 🤗🙏


Yes. MoveSpring is very safe to use. This is based on our NLP (Natural language processing) analysis of over 294 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.9/5 . Justuseapp Safety Score for MoveSpring Is 60.9/100.


Is MoveSpring Legit? 💯


Yes. MoveSpring is a totally legit app. This conclusion was arrived at by running over 294 MoveSpring User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for MoveSpring Is 78.1/100..


Is MoveSpring not working? 🚨


MoveSpring works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with MoveSpring? Post a Review




Features

We connect with the following devices: Fitbit, Apple Watch, Garmin, Withings, Misfit, iPhone 5S+, Apple Health, Polar, and Xiaomi.

Our simple admin center makes it easy to manage users, create challenges, and run reports.

Connect a wearable device and compete in step challenges as a group.

We offer a variety of challenge modes that offer individual, team and group-based competition.

Keeping participants engaged is easy with customizable content, chat, and friends.

MoveSpring is a step and activity challenge platform for companies and organizations.

Let participants use their own fitness trackers.

  Customer Service/Support
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Matchup

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