+one app not working? crashes or has problems?

+one Status

Last Updated on 2024-11-14 by Coca-Cola

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8 User reports:
App has problems

User reports 8

⚠️ Most reported problems ⚠️

Not working

50.0%

20.0%

Something else

20.0%

Crashes

10.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of +one Problems 😠👌🔥

- Unable to update the app

- Lost connection error when trying to log in

- Unable to log in with Facebook account

- Rewards program has become less rewarding

- One sip and scan a day to win

2 Reported Issues: 😵🆘🛟🚨📢

Kimberly Varner

2024-10-23

Will not let me use the number pad on my keyboard

Jester

2023-06-12

I can't even download the app

Showing 1-2 of 2

Have a Problem with +one by The Coca-Cola Company®? Report Issue

Common +one Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot +one app on iOS and Android devices. Solve all +one app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

+one iPhone Issues and Solutions

+one iOS app crashes, not working, errors
+one iOS app network issues
+one on iOS has black/white screen

+one Android App Issues and Solutions

+one has errors/crashing/not working
+one server network connectivity issues
+one has black screen

+one iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever +one app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix +one app crashes or not working on Iphone (iOS):

Close and restart the +one app on iPhone
Update +one app to the Latest Version for iOS
Uninstall and reinstall +one iPhone app
Update your iPhone to the latest iOS version

Fix +one on iPhone unable to connect to server/internet connection issues::

To resolve +one network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix +one black/white screen (blank screen) on iPhone:

Follow the +one iOS app troubleshooting guide Here →

+one Android App Issues and Solutions

Fix +one not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent +one app issues:

Force Stop the +one App
1. On android, goto "Settings" » click +one app. » click "Force Stop".

Update +one to the latest version on PlayStore

Clear +one App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "+one app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch +one.

Fix +one unable to contact server/ +one internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click +one » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got +one » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch +one on android.

Solve +one black/white screens issue on Android:

Follow the +one android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Coca-Cola, developers of +one.

About this app

Enjoy a variety of your favorite participating Coca-Cola brands and beverages to uncover a world of refreshment today with event tickets, e-gift cards, discounts, merchandise & more! - Scan icons on Coca-Cola packaging to earn rewards and access personalized experiences. - Create your own custom beverage mixes and pour from any Coca-Cola Freestyle® machine. - Get location-based rewards and offers at theaters, restaurants and more. Explore, pour, and enjoy unique flavors with Coca-Cola Freestyle® mixes. Discover moments worth savoring, unlock refreshing surprises and redeem rewards—all at your fingertips. Unlock a world of possibilities through sip & scan® icons or product codes. Build your own personalized beverages using 100+ drink choices on the Coca-Cola Freestyle® dispensers, located in major Coca-Cola® retailers.