Contact Strength Training Support

by Todd5065

It seems that the video player has no control other than pause. I emailed the company several ti es and tried to ask through FB messenger but I get no response. Also, there is no help section in the app to learn how to work things. The videos and content are pretty good but it’s a lot of money to be frustrated with the playback restrictions. You can’t go back or forwards 15 seconds and you can’t adjust the playback speed. Or, it seems like you can’t. I’ll never know because there is no customer support. 🤷🏽‍♀️

Plus, the app crashed over 14 times in 1 hour. I ended up messaging them through their FB page to ask them to notify their customer support team that I have been emailing. The social media numbskulls keep telling me to “email customer service” as if they can’t understand my words that say I have been emailing customer service. What a circus.

by Rye46

UPDATE: To the developer,
Thank you for your response! I saw videos can be down loaded off line, this is a nice option. Is there anyway to view the anatomy section off line to use as a reference? Thank you again for your response, I look forward to your updates for mac next month.

If the developer reads this, do you have a time frame for when an app eill be available for mac computers?

I love this app, it’s one of the most thorough and complete kinesiology related tools I’ve used to date. My only reason for taking off two stars, is there is no offline option for mac.

I realized after purchasing the app, it was going to be highly inconvenient to constantly work online and be at the mercy of my internet speed or connection where ever I chose to used the program while working on my computer. While I love the program, this is a must for the price of this to be able to work offline on one’s mac.

I have seen a few other feedback similar to mine and it looks like the developer is working on this. I can’t wait for the ability to work offline! I hope it happens soon, I just bought a year subscription.

by Jackjentzen585

This app theoretically is great. Except, the search function is broken. This is really frustrating when compounded with no ability to sort results, only a crude filter capability. My instructor for my resistance training course with ASU lists the exercises verbatim per module on the syllabus, and I search the exact terms. The entire list of exercises that uses only one single key word from the phrase I typed. For example, I search “front squat” or “front squat (dumbbell)” and every single squat exercise listed on the app shows up. Worse, my target searched exercise is regularly toward the end of the list, making me sift through the entire listing for the correct exercise for my course work. Exhausting. Please fix this.