Contact Ella Support
Company Name: Ensemble Education
About: Ella is a sight-singing ear-training app that helps you improve your musical ear
with fun and engaging exercises.
It uses the microphone to detect your pitch
and provide accurate evaluation and feedback.
Ella Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Ensemble Education
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3 Most reported problems 😔💔
NO VIBRATO ALLOWED!!!!!!!!
by CortneyPrescott
This app is kind of ridiculous because it doesn’t let you have any sort of vibrato at all. It makes you sing it completely straight tone, and as a professional singer, that’s not only hard to do, but just plain wrong technique. The Exercises are fun and the progression of them is good for students, but if you want to have young students do these exercises, Singing straight tone like that isn’t healthy for young singers to get in the habit of doing. If you have vibrato it takes off points for “intonation” as it reads vibrato as wrong notes. Not a good app for young singers or to work on proper technique!!!!
Good Concept. But flawed grasp of how the singing voice functions.
by TenorNerd
It’s okay and a useful tool. But is a bit short sighted when considering how different voices work. And has a hard time reconciling heathy vibrato in pitch variation and healthy tessitura for different singers. Just because C major is easy to play on the pink does not make it an easy key to sing in. Especially if you have a high tonic. And simple octave displacement does not help because it forces the singer to use an uncomfortably low place to make room for the whole exercise costing them precious points.
Good app concept. Flawed execution. Would like to see a rework.
Game, not training
by EricTboneJackson
I came here after using Binary Guilt Software’s incredible reading and rhythm training apps to learn to sight read on guitar. I was hoping for some thing similarly well organized for teaching you to sight sing. Instead, this is organize more like a freemium game app. It has a bunch of exercises, but they are not organized in a way that leads you through learning to sight-sing. They are incredibly short, and there is no beginner progression.
Have a Problem with Ella: Sight Singing & Reading? Report Issue
Why should I report an Issue with Ella: Sight Singing & Reading?
- Pulling issues faced by users like you is a good way to draw attention of Ella: Sight Singing & Reading to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Ella: Sight Singing & Reading customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Ella: Sight Singing & Reading.
