Contact Note Quest Support
Company Name: grace lee
About: Note Quest is like having 2 apps in 1! This teacher's favorite flashcard app
responds to your playing with a timer and scores! Now, Note Quest has 2
simplified upgrades: Game Drills (scored) and Sight Reading (non-game
exercises). Beginners, start with Landmark Notes.
Note Quest Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of grace lee
3 Most reported problems 😔💔
Super frustrated by this app
by Mom041411
Wish I could get my money back. The very first time I entered the app, it showed me a nice little tutorial for the note names and where the notes are located on the staff. Great for my 8 year old! The next time we entered the app, that tutorial had disappeared. Thought maybe it was because I had to pay for it, so I reluctantly shelled out the money. Nope. No tutorials, only the game which makes you guess at the entire thing and doesn’t teach anything. Very frustrating, especially for a new learner.
Doesnt work with an audio interface to the piano
by Ajitovich
The app advertises that it can listen to you play and grade you - but it doesn’t seem to work that way (it doesn’t use your microphone to listen to what you’re playing)
Doesn't work well
by TomTMD
Needed to get back to tutorial; not possible. No explanation why until I come here and see negative reviews. Bad design. Don't worry about a main portion of the app being intrusive; make a button to get there. Can't ever pass a test because it doesn't recognize middle C, on a Steinway! Glad I didn't shell out money for the pro version, though that and rating the app are the only way to possibly avoid constant harassment. Giving it two stars rather than 1 because it seems like it might help but it just wasn't implemented well.
Have a Problem with Note Quest: Sight Reading? Report Issue
Why should I report an Issue with Note Quest: Sight Reading?
- Pulling issues faced by users like you is a good way to draw attention of Note Quest: Sight Reading to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Note Quest: Sight Reading customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Note Quest: Sight Reading.
