L’appli mobile MyBC app not working? crashes or has problems?

L’appli mobile MyBC Status

Last Updated on 2023-06-27 by SOCIETE GENERALE DE BANQUE AUX ANTILLES

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App has problems

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Common L’appli mobile MyBC Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot L’appli mobile MyBC app on iOS and Android devices. Solve all L’appli mobile MyBC app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

L’appli mobile MyBC iPhone Issues and Solutions

L’appli mobile MyBC iOS app crashes, not working, errors
L’appli mobile MyBC iOS app network issues
L’appli mobile MyBC on iOS has black/white screen

L’appli mobile MyBC Android App Issues and Solutions

L’appli mobile MyBC has errors/crashing/not working
L’appli mobile MyBC server network connectivity issues
L’appli mobile MyBC has black screen

L’appli mobile MyBC iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever L’appli mobile MyBC app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix L’appli mobile MyBC app crashes or not working on Iphone (iOS):

Close and restart the L’appli mobile MyBC app on iPhone
Update L’appli mobile MyBC app to the Latest Version for iOS
Uninstall and reinstall L’appli mobile MyBC iPhone app
Update your iPhone to the latest iOS version

Fix L’appli mobile MyBC on iPhone unable to connect to server/internet connection issues::

To resolve L’appli mobile MyBC network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix L’appli mobile MyBC black/white screen (blank screen) on iPhone:

Follow the L’appli mobile MyBC iOS app troubleshooting guide Here →

L’appli mobile MyBC Android App Issues and Solutions

Fix L’appli mobile MyBC not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent L’appli mobile MyBC app issues:

Force Stop the L’appli mobile MyBC App
1. On android, goto "Settings" » click L’appli mobile MyBC app. » click "Force Stop".

Update L’appli mobile MyBC to the latest version on PlayStore

Clear L’appli mobile MyBC App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "L’appli mobile MyBC app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch L’appli mobile MyBC.

Fix L’appli mobile MyBC unable to contact server/ L’appli mobile MyBC internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click L’appli mobile MyBC » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got L’appli mobile MyBC » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch L’appli mobile MyBC on android.

Solve L’appli mobile MyBC black/white screens issue on Android:

Follow the L’appli mobile MyBC android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SOCIETE GENERALE DE BANQUE AUX ANTILLES, developers of L’appli mobile MyBC.

About this app

Réalisez vos virements ponctuels où que vous soyez et quand vous le voulez, depuis votre compte courant vers vos comptes épargne et tous les autres comptes de vos bénéficiaires quelques soit la zone SEPA, en activant votre numéro de sécurité sur MyBC-Online. Visualisez l'état de votre compte favori dès votre arrivée sur l’écran d’accueil. Grâce à la messagerie intégrée, échangez des mails avec votre agence directement depuis l’application.