Contact SkillRow Support

I took 2 months off due to injury and came back to my gym only to find they’d replaced every C2 rowers with TechnoGym Aquafeel rowers (😖) - No gym rep was able to help through the transition of how to program the monitor, get the associated app for workout tracking on my iPhone and all that I could work around if the screen would hold the display information long enough for me to take a snapshot with my phone — The current 5 (ish) seconds is not even close to adequate. Other than a poor information monitor, the have better foot straps. The seat may be less comfortable for a row but in fairness, I may just be used to the other fit to glutes feel (I will know for sure in a month or so). I can’t clean the seat rollers as they are to protected and not accessible where as I used to be able to clean the C2 Teflon rollers as well as the seat rail for a smooth ride - buildup is inevitable and I fear I will feel every bump in months to come. Upgrade the firmware/software on the display please. I wish to be able to quickly and easily program a distance workout and know the calories burned and average stroke rate after my distance specific workout is complete!

The app doesn’t save all of the completed workouts nor does it remember your preferences for goal workouts (whether you prefer to row distance or time and how far or how long). For users that want to repeat workouts that is quite annoying.

I scanned to QR code on my rowing machine at work that took me to a different app. Had to go to website to find this one. Then installed but none of the audio plays on any of the videos. I tried on 2 different phones (iPhone 6 and an iPhone 7). Same result. Can’t even begin to try to use the app at this point.