Bitso Reviews
Published by Bitso SAPI de CV on 2026-04-15🏷️ About: At Bitso, we’re evolving the way people use their money. We make cryptocurrencies as easy as ordering pizza.
🏷️ About: At Bitso, we’re evolving the way people use their money. We make cryptocurrencies as easy as ordering pizza.
We Investigate the app owner's website (Bitso.com), verify their legitimacy, and uncover hidden scams and complaints.
A couple of months ago you were able to visualize historic charts for each currency just by tapping over one of them, now tapping on a currency sends you directly to the deposit tab with historical record nowhere to be found. Contacted support and they didn’t even know what I was talking about. Also fees have risen up a lot.
It a bad application I won’t advise any one to use it, my withdrawal was disabled for no reason and it three days now, i have made complain and nothing have been done this is very bad because I’m feeling like you guy are trying to scam me for my money
Wide spread. High fees. Way too many confirmations required for deposits. Bad UI. Often doesn’t work. I could go on. Better to use Binance.
You can switch tabs but no controls are working, Go to wallet, Buy/Sell - nothing happens when you touch.
I was trying to create an account and it tells me my curp is already register with another account and I can’t remember creating one account, what is the way forward?
I just downloaded Bitso and when I tried creating an account and it asked me for my country the US it wouldn’t let me go any further but it would if I selected other countries it would.
From nowhere they block my account changing my phone number and face id access no longer works, and now many things they ask me to send to “try to recover” my access. It is ridiculous and fraudulent.
Deposite 3000 pesos en mi cuenta siguiendo los pasos exactamente como me lo pidieron en la app y no llego. Después de contactar el soporte me mandaron este mensaje.
Hello Patricia,
Hope you have a good day.
We know that you made a transaction to the wrong network, which resulted in these funds being lost. But we have great news for you: thanks to our new unified Ethereum address, we will be able to recover these funds.
All you have to do is the following:
Deposit the commission we charge for recovering funds (50 USDC) from any wallet.
Entonces, tengo que pagar 1000 pesos para recuperar mi 3000 pesos? Es broma verdad? Y ahora, el soporte no responde. Silencio total! Que mal servicio!
I lost my password and I can’t reset because I never receive text message and there is no other support. I tried to make another account but it ask for ID information and it says it’s already in use in other account , need to restore through email or something , thanks
I was unable to make a withdrawal till now,my withdrawal keep saying pending since these days and I contacted the support they told me to increase my limit which I tried to do ,I was told to upload my passport and I don’t have a passport,they didn’t give me another option which is not far ,I couldn’t make a withdrawal since then
Bitso is a total nonsense. I’ve been unable to withdraw my money from Bitso . I made a transaction since on the 20th of July 2023 and yet the transaction is still showing unable to withdraw. My money has gotten stuck ever since. The developers should do the needful otherwise I’ll return here to give more awful rating.
It’s not advisable to use
After I switched to iphone 16 and updated to IOS 18.1, Bitso just stopped working, not allowing me to log in properly. Tried to reinstall, reset, everything and it remains inoperable.
Please try and work on your system it keeps showing withdrawal not allowed and it’s making spot of people stop using Bitso
What happened my accounts keeps showing withdrawals are not allowed !? Please respond to me
Please my transaction has been pending for days now I need help
Is this still not available in the US?
I would you to put some crypto that are back of silver that will awesome
Can’t get enough of Bitso!!
One of the bestout there
Bitso: Save and invest easily does not appear safe based on available data.
JustUseApp Safety Score for Bitso is 0.1/100.
This assessment is based on our NLP analysis of 1,031 user reviews.
Combined with the app store average rating of 4.6/5.
Bitso: Save and invest easily does not appear legitimate based on our analysis.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Bitso is 12.1/100 .
This conclusion is based on analysis of 1,031 user reviews.
Bitso collected the following data from you:
With more than 8 million users in Mexico, Argentina, and Brazil, Bitso lets you buy and sell Bitcoin, Ethereum, XRP, Litecoin, Bitcoin Cash, TrueUSD, MANA, BAT, and more! The custody and tracing of your cryptocurrencies are regulated by the Gibraltar Financial Services Commission (GFSC) under its purpose-designed Distributed Ledger Technology Regulatory Framework.
Bitso is a regulated cryptocurrency financial services platform powered by blockchain technology.
In our app, you can buy and sell over 25 cryptocurrencies, such as bitcoin and ether, and store them all in one place or send them to friends and family.
- Buy only a fraction of a coin at a time and build your cryptocurrency portfolio over time.
At Bitso, we’re evolving the way people use their money.