Company Name: CHANGDU (HK) TECHNOLOGY LIMITED
About: Enjoy your favourite books on the go with customizable reading experience and
millions of best sellers, novels, science fiction, romance, fantasy, fanfiction
and more.
FEATURES
* Many Many Books
Provides both paid and free ebooks
including romance, werewolf/vampire, billionaire, marriage, action, adventure,
fantasy, young adult fiction, fanfiction, LGBT, classic, xuanhuan, wuxia novel &
more original work.
Listed below are our top recommendations on how to get in contact with MoboReader-The Alpha King. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact MoboReader-The Alpha King. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Contact e-Mail: SupportEN1@moboreader.com
https://www.moboreader.net/app/privacy.html
https://promotion.cdreader.com/CheckinCard/agreement.html
https://www.moboreader.net/termsofservice.html
https://www.facebook.com/ereader.ebook/
My subscription was paid for mobile reader till 1 June from my card but it’s not reflecting on my app as renewal was not done on app from March do check and let me know the reasons
Moboreader overcharged me for a package when I reported it to my bank for a refund of the extra charge. Moboreader then stole coins that I paid for. I’ve been trying to get a hold of someone with no luck. They have an AI responded to every message I have sent. And invisible workers who seem to always be away from their desk or to contact them during working hours. I’ve been trying to contact them since 8am.
This app has stolen the Marchetti Mafia series from me. They are not only hosting it but selling it. I have repeatedly asked them to remove the series and they continue to put it up. I do not have a contract with these people and have never been paid. DO NOT PAY THIS COMPANY, they are dealing in stolen property. My work is free.
This ap is a nightmare,old chapters released and charged for.coins disappear . Chapters are not proper chapters, I have spent a fortune on this book,wait 23hrs57min to receive chapter takes 3 mins to read. Then wrong/repeat/old chapters released wait days for correct chapters to find all coins and free coins have all gone. I top up by paying for chapters only to find they have gone on a book I'm not actually reading(I now have a complete book that I'm not reading but have paid for,and don't actually want) I will be letting all the social media platforms know what is going on, in my opinion this behaviour is not right and on the cusb of being illegal fraudulent behaviour on the part of the writer and on the part of moboreader as encouraging these writers,paying them to behave in this manner.
I've paid approximately $400 US for one book and the month isn't over yet. This site is a rip off. My original ourchase was $29 twenty days ago for an entire month now it wants $49 so that I can continue reading the same book. No one responds to my complaints so will have my credit card company not pay until I get a response.
I am having an issue with purchasing coins. MoboReader doesn't recognize my fingerprints and it is frustrating that I cannot contact Mobo by phone to get this resolved. Please contact me to resolve.
please i want to unsubscribe in your monthly charges of 485.00
Not able to use my free coins I get daily from my subscription to get chapters. Why?
Please contact me in re my account I’m reading one book and not finished and have paid lots of money how can just pay to read the book
My app keeps crashing. It seems to crash after the new homepage upgrade
I recently got a new phone, downloaded back the app my books are back but not where I left off. I don't remember if I linked it to my email , I purchased some chapters how can I get them back
I am charged a monthly subscription. It when I go to mobo reader. I don’t have any coins?
I paid 19.99 for coins and didn't receive any. Either give me my coins or refund my money !!!
I read most of a book for $14. I am now on chapter 148 but I just paid $9.99 and only got 2 more chapters. Either refund the money or let me read the last 8 chapters.
Good evening. please am in Ghana. I can only pay with Momo through Goggle pay. So I can't access any of the books
I am owed free coins I have made several complaints and no one is getting back to me. I've paid good money to read from this app this is very disappointing
Why can't I chat on moboreader?
I’m trying to get back to reading a book but it’s not letting me go to bookshelf
I’ve paid for SVIP for one month from mar1/21 to April 1/2. While reading a book today I was to a next chapter and I could no longer continue reading as it saying I have to buy more coins. SVIP says I can read all books for one month. What happened to my membership for this month. I still have 10 days to go until I renew for another month. In Canada my membership cost me $25.99. Not a happy reader at this moment. Please rectify this problem. I’ve read a few books would like to continue reading with MoboReader but will not if this is not resolved.
cant read 2 book fall under your spell no more chapter for weeks, and shoots i cant open chapters, i have a suscription it is a joke
I want you to know that I bought 7,00 $ coins special of 50% VIP monthly membership and up to now I didn’t received the coins for me to keep reading. I kept trying but up to now nothing received. This is not the first time I’m paying for reading the book and I don’t get what I’m paying for. Open the chapters for me to read or refund me for my 7,00 $ You have my email
by Justinen4
Found a book that I enjoy. It has hundreds of chapters. This is good money for the company because you’ll have to buy coins in order to read anything. However, it’s exhausting trying to read that much and stop because the app is crappy. It keeps saying it’s unable to connect and failed to download. I have unlimited streaming and data on my phone plus WiFi. Very inconvenient! The translation started out good now it’s awful. Whoever translated couldn’t even bother writing the correct names for characters. Seems like they’re just throwing it together and posting it. App needs huge improvements and books need better translators!
by Nameless One 1962
I am completely frustrated with this app. I have used it for over a year and within the last two months it is constantly changing. Fees to purchase coins, ability to earn free coins and any number of other things change on a daily basis. It also seems that different people are able to purchase coins a different prices. I do not recommend this app unless you already have books that you’re in the process of purchasing. It is far too expensive and he end up paying a fortune for books on this app. Sadly it used to be one of my favorites.
by Befogs
i’m at a loss
basically, i’d saved up a bunch of coins from daily log-in’s and watching ads. with them, i was hoping to binge-read a novel when i got the chance. however, life happened and i didn’t open the app for a whole two days. i come back today to find that ALL the coins i’d managed to collect are gone. literally at zero
i’m really frustrated tbh. does mobo not care about their readers? i like only two stories available here, and they’re translations. not original content. i have absolutely no qualms about deleting this app, as i can definitely let go of two stories, especially considering how defective and poorly executed this app is
if you’re thinking of getting this: save yourself the trouble and don’t download it. especially if you’re not gonna dish out cash to read really low brow content. i thought i could power through with ads and daily log-ins, but seeing as how all of that can disappear in a second there’s really no point 🤷🏻♀️
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